Aviator at Brooks

Reviews

• JJ

  JAGGOMARS

  Sep 16, 2025
  1.0
  This place sucks. Maintenance team is terrible and take forever to RESPOND to your requests. You’ll get a response, and they won’t ever fix anything in your apartment. I was charged $50 for having a couple of steel chairs with padding outside on the balcony. They said the padding would mold, and that I have to pay the $50, no ifs ands or buts. The pool was always nasty and green every time I tried to use it, they kept my $700 deposit for no reason, and now I’m being charged a $39 fee from the debt collectors they contacted AFTER I contacted them over the phone saying they’d get it resolved and having the initial $36 fee taking care of. I don’t recommend this place. People doing burnouts in the parking lot next to the complex, homeless people walking around it, people having free access inside the complex due to the stupid gate never working. My brothers truck got broken into while living here. Place sucks, find another apartment complex to live.
• RD

  Roman Diaz

  Aug 15, 2025
  1.0
  Horrible response team on maintenance & front office it’s been nearly two weeks with a overheating fridge , and broken dishwasher I had filled out plenty request forms & called plenty times to get a maintenance order in but they never come , and wait has been on for week now still for new fridge or help on fixing my broken blinds I had signed move in inspection sheet , and they didn’t fix anything I requested the first time I’m now calling again & again to get my problems resolved with no answers ever since I told them about a leak in my roof. The maintenance on the pool is absolutely horrible, and gross it’s grown algae and bacteria they lack in cleaning the walls off and draining out the water to get inside to clean the surface area they don’t keep up with keeping the water a clear cooler which it always looks green especially during this time of year where we wish we could enjoy the pool ! Wouldn’t recommend counting on aviators calling it home! very low maintenance !
• KP

  Karen Pappas

  Aug 7, 2025
  1.0
  My daughter has lived at Aviator at Brooks and they are horrible at maintaining the apt. The apt above her washed dog feces and urine off the patio onto my daughter apt and it leaked inside. It was reported and they did nothing. Her patio screen is gross now. The lawn care shot a rock into her sliding door and it shattered. They took quite some time to replace it. When they did rose it they used a sealer that caused the door to not open. Hide fire hazard! Then they came and got it unsealed and now ot won’t lock! They were requested to fix it properly and nothing! There was a water leak above the apt and thy never came to replace sheet rock and mold had grown from the bathroom into the bedroom! Several maintenance request were filed and they have never removed the mold! My daughter’s been ill several times and Im sure it’s from the mold. We have filed a complaint t with the city. I sure hope they can do something. This is NOT ACCEPTABLE!
• SP

  Sienna Presley

  Jul 3, 2025
  5.0
  I just wanted to take a moment to shout out Tatianna at Aviator at Brooks! From the moment I walked in, she greeted me with such genuine kindness and made me feel immediately welcomed. She didn’t just go through the motions- she went above and beyond to answer my questions, offer helpful insight, and make sure I felt taken care of. It’s rare to meet someone who’s not only professional but also truly friendly and intentional with how they interact. Tatianna made a great impression, and it honestly made my whole experience at Aviator feel that much more positive :)
• TE

  Tony E.

  Jun 30, 2025
  5.0
  Some of the best people work here! Went in and got all the info i needed. The workers are fast and in a friendly. Tatiana and Nick along with their amazing staff and maintenance workers have been a great help and always willing to go the extra mile. This has been the best place I've stayed. I recommend it to anyone looking for a place to call home.

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