Aviator at Brooks

3.6
201 reviews

About

Apartment Rental AgencyApartment Building
San Antonio's newest and hottest apartment community is now open! Experience living at Aviator at Brooks where contemporary and vintage intertwine into a beautiful apartment community rich in history. Whether you choose to live in a building that was formerly the barracks for U.S. Air Force personnel or in one of the newly developed modern buildings, you can be sure that your new home will be the envy of your friends. From urban-inspired studio and 3 bedroom apartments to townhomes with garages, we have a contemporary-designed home just for you. Avid health enthusiasts can take advantage of our 24-hour premiere fitness center and spacious all-purpose exercise room or tackle the beautiful, 43-acre Greenline Park's activity-filled trails. Entertain your friends by the swimming pool, play a game of pool or ping pong in the game room, or challenge them to a round of bocce ball by the luxurious outdoor patio. Be a part of history and be the first to live at Aviator at Brooks. Testimonials

Details

  • Requires appointmentNot available
  • Wheelchair accessible entranceAvailable

Location

Aviator at Brooks
8010 Aeromedical Road, San Antonio, TX
78235, United States

Hours

Reviews

3.6
201 reviews
5 stars
112
4 stars
11
3 stars
13
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted severe maintenance problems, including unresponsive service for urgent repairs, ongoing mold issues, and poor pool maintenance.

Customer Service

While some staff members received praise for their helpfulness, many reviews criticized the overall customer service, citing rudeness and lack of communication from management.

Safety Concerns

Residents reported safety issues, including frequent car break-ins and malfunctioning security gates, leading to a feeling of insecurity within the complex.

Cleanliness and Pest Control

Multiple reviews mentioned significant cleanliness issues, including pest infestations (roaches and rats) and poorly maintained common areas.

Positive Staff Experiences

Despite the negative feedback, several residents praised specific staff members for their professionalism and assistance during the leasing process.
  • JC
    Julia Castellano
    4 days ago
    5.0
    Nice, clean and spacious apartments. The management team, TaTianna and Nick are very helpful and always going above and beyond for their residents. They host great holiday events for the residents and children. Definitely recommend attending. Maintenance team is prompt and professional and will get the job done as quickly as they can. If you’re looking for a new place to live, I recommend the Aviator at Brooks. Neighbors are nice and friendly.
  • CC
    Chelsea
    4 days ago
    5.0
    This place is amazing! Me and my husband moved in 4 months ago and love it. The property manager Tatianna is very nice and helpful. Everyone is kind. I’ve had no issues with neighbors. Very pet friendly ☺️
  • JJ
    JAGGOMARS
    Sep 16, 2025
    1.0
    This place sucks. Maintenance team is terrible and take forever to RESPOND to your requests. You’ll get a response, and they won’t ever fix anything in your apartment. I was charged $50 for having a couple of steel chairs with padding outside on the balcony. They said the padding would mold, and that I have to pay the $50, no ifs ands or buts. The pool was always nasty and green every time I tried to use it, they kept my $700 deposit for no reason, and now I’m being charged a $39 fee from the debt collectors they contacted AFTER I contacted them over the phone saying they’d get it resolved and having the initial $36 fee taking care of. I don’t recommend this place. People doing burnouts in the parking lot next to the complex, homeless people walking around it, people having free access inside the complex due to the stupid gate never working. My brothers truck got broken into while living here. Place sucks, find another apartment complex to live.
  • RD
    Roman Diaz
    Aug 15, 2025
    1.0
    Horrible response team on maintenance & front office it’s been nearly two weeks with a overheating fridge , and broken dishwasher I had filled out plenty request forms & called plenty times to get a maintenance order in but they never come , and wait has been on for week now still for new fridge or help on fixing my broken blinds I had signed move in inspection sheet , and they didn’t fix anything I requested the first time I’m now calling again & again to get my problems resolved with no answers ever since I told them about a leak in my roof. The maintenance on the pool is absolutely horrible, and gross it’s grown algae and bacteria they lack in cleaning the walls off and draining out the water to get inside to clean the surface area they don’t keep up with keeping the water a clear cooler which it always looks green especially during this time of year where we wish we could enjoy the pool ! Wouldn’t recommend counting on aviators calling it home! very low maintenance !
  • KP
    Karen Pappas
    Aug 7, 2025
    1.0
    My daughter has lived at Aviator at Brooks and they are horrible at maintaining the apt. The apt above her washed dog feces and urine off the patio onto my daughter apt and it leaked inside. It was reported and they did nothing. Her patio screen is gross now. The lawn care shot a rock into her sliding door and it shattered. They took quite some time to replace it. When they did rose it they used a sealer that caused the door to not open. Hide fire hazard! Then they came and got it unsealed and now ot won’t lock! They were requested to fix it properly and nothing! There was a water leak above the apt and thy never came to replace sheet rock and mold had grown from the bathroom into the bedroom! Several maintenance request were filed and they have never removed the mold! My daughter’s been ill several times and Im sure it’s from the mold. We have filed a complaint t with the city. I sure hope they can do something. This is NOT ACCEPTABLE!

Frequently Asked Questions About Aviator at Brooks

What types of apartments are available at Aviator at Brooks?

Aviator at Brooks offers urban-inspired studio, 1, 2, and 3 bedroom apartments as well as townhomes with garages, combining contemporary and vintage designs.

Where is Aviator at Brooks located?

It is located at 8010 Aeromedical Road, San Antonio, TX 78235, USA.