Maintenance Team
The maintenance staff, particularly Ramon and Jose, received high praise for their quick response times, professionalism, and effectiveness in resolving issues.
Customer Service
Leasing agents like Amanda and Trish were noted for their exceptional customer service, being friendly, attentive, and helpful throughout the leasing process.
Community Issues
Several reviews highlighted ongoing issues with cleanliness, trash management, and maintenance of common areas, leading to dissatisfaction among residents.
Management Changes
Feedback indicated a decline in service quality and resident satisfaction following a management change, with complaints about responsiveness and maintenance issues.
Amenities and Environment
The property is generally viewed as beautiful with modern amenities, but some residents expressed concerns about noise and parking difficulties.