Addison Medical Center Apartments

Reviews

• YN

  YASHWANTH NIMMALA

  2 days ago
  1.0
  I recently visited this apartment complex with a group of friends to explore leasing options, and unfortunately, the experience was very disappointing. When we arrived, we requested a tour, and the receptionist, Alisa, informed us that she could only show us the amenities and not any available units. While we understand there can be policies around this, the way it was communicated felt dismissive and unwelcoming especially considering we are prospective tenants and students genuinely interested in leasing. Throughout the tour, her behavior was quite unprofessional. She barely spoke, didn’t engage with us, and seemed more focused on using her phones than interacting with us or answering our questions. It felt like we were just being led around without any effort to provide information or make us feel comfortable. At multiple points, we tried asking questions, but they were either ignored or met with very minimal responses. In contrast, Roel, the Assistant Manager, completely changed our impression. He was approachable, polite, and took the time to answer all our questions thoroughly. He treated us with respect and showed genuine interest in helping us understand the property. His professionalism and attitude were exactly what we expected when visiting. Overall, the property itself seems decent, but first impressions matter a lot. Customer service especially at the front desk plays a huge role in how potential residents perceive a place. I hope management addresses this, because experiences like this can easily drive away interested applicants.
• QT

  Queenie Trinh

  Mar 19, 2026
  5.0
  The manager Bella has been so helpful and the maintenance requests are handled quickly
• KP

  kim peee

  Mar 16, 2026
  1.0
  I have been living in this apartment for over 2 years now. For the love of God, find another place to rent.
• AM

  AJ Marquez

  Feb 6, 2026
  5.0
  Des and Bella are the best super amazing and very helpful!
• AS

  Anel Soto

  Nov 25, 2025
  5.0
  Bella has helped me and my family out. She is amazing and I totally love the environment.