Staff Performance
Many reviews praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Katie, Aaliyah, and Olivia for their exceptional service.
Management Issues
Several customers expressed dissatisfaction with management, citing poor communication, lack of follow-through, and unprofessional behavior from certain staff members.
Parking Problems
Numerous complaints were made regarding the parking situation, including limited availability and issues with towing, leading to frustration among residents.
Community Cleanliness
While some residents appreciated the cleanliness of the apartments, others reported ongoing issues with trash and maintenance of common areas, particularly concerning dog waste.
Amenities and Maintenance
Feedback on amenities was mixed; while some enjoyed the facilities, others reported that amenities were often closed or poorly maintained.