JPAR- Round Rock

Reviews

• DM

  David San Miguel

  Jan 18, 2023
  5.0
  Great comfy cozy office to talk real estate, I like my new home!
• AA

  Ally

  Mar 10, 2021
  1.0
  I will not be doing business with this company.
• LP

  Lori Polisso

  Mar 10, 2021
  1.0
  Had a very bad experience with Rudy Orellana. We started looking back in October while we lived in California. At first he seemed responsive for a little while. Then push comes to shove and we get to Texas and want to look at houses, he is gone on military business. We are living in our trailer, so we are super motivated to see houses immediately. Sends his sister to show us the house. She shows up an hour and a half late. We decided at that point to fire him, but then felt bad because I am ex military and I get it so we "Rehired" him. He is very slow to respond to emails, text messages (IF EVER) We would have to call him a bizillion times. He never found houses for us, we did all the leg work. We have been asking about the corner lot being for sale, and he is yet to give us a straight answer. When we were going to do the final walk through (first time we actually met Rudy) he brought his 2 kids who proceeded to ring the door bell a thousand times. Super unprofessional! Day of closing he shows up at the title company & fails to tell us we needed to have a cashiers check or wire transfer for the deposit. We had to race to Austin, and barely got to the bank in time to close escrow that day. Just an overall really bad experience. Would not recommend.
• MG

  Mike Galaviz

  Jan 22, 2021
  1.0
  One of their realtors had a seller that left the house I bought filthy. I called the realtor directly and she tried to say that cleaning isn't required. It's implied to a certain degree. We live in a civilized society. Good thing I have lots of pictures and videos to use as evidence...?