JPAR- Austin North

Reviews

• AU

  A Google User

  Oct 19, 2021
  1.0
  Your agent Jack Quinney is telling people to move back to where they came from. Very unprofessional
• JS

  Jess Sullivant

  Oct 7, 2021
  5.0
  As first time home buyers in this crazy ATX real estate market, to say we were overwhelmed would be an understatement. We had reached out to another realtor and were disappointed with her lack of interest in helping us. Then we were referred to Stephanie Fischer. She responded immediately and was transparent about the market but committed to help find the right home for us! Thanks to Stephanie's dedication and hustle, we were able to find a new build in a lovely neighborhood. She guided us through the whole process and was always responsive to any questions/concerns we had. With great confidence, we highly recommend Stephanie for your realtor needs. She is so hard working, educated and an absolute pleasure to work with! We're so grateful to you, Stephanie, and will absolutely be working with you in the future for any/all house selling/buying needs!
• JE

  Jimmy Ear

  Mar 3, 2021
  1.0
  Beware of Terry Zhou! I only interacted with him so I can’t speak on the entire company, but stay away. Terry very misleading and very unprofessional. We were looking to move into a house from out of state and spoke with Terry. The portal they used for applications says pets are allowed but when we told him we have a 25 lb Corgi, he told us the landlord preferred no dogs?? Okay fine, however, our dog is a certified service dog and legally accommodation had to be made. That was a big red flag and we should’ve known then but we continued because we were on a short deadline and needed a place. After submitting the application any all of the supporting documents, paystubs, bank statements from 2 different banks, SS cards, and driver licenses, we were told there was an “issue” with their application portal so we had to send the application and all of the sensitive documents via email. I felt very uncomfortable with that but hey can’t control technology, so I complied. Terry said he would let me know within 24 hours if my application was approved and from there we could run credit checks. 24 hours later, no response. I then had to reach out and ask for a status update and Terry said the realtor didn’t get a chance to review but he would update me when there was an update. The next morning, I received a text from Terry Zhou that the landlord stated there was a lot of “air traffic around the neighborhood,” and the landlord preferred an 18 month lease but it was negotiable. Terry then informed me the application fee would be $40 per person even though I was the only one on the application because my fiancée would not be employed when we moved out of state and he told me that we would still have to pay because she would be living there. Ok that was reasonable, and at this point we are so delayed our deadline is right around the corner. I told Terry we would pay it if we could negotiate the lease first because we needed to get that sorted before running credit checks and paying the app fees. I informed him due to the air traffic noise we’d prefer to do a shorter lease. Terry said he would connect with the landlord and let me know. Another 254 hours later, I get a text asking if we could do 15-months, I complied. I paid my application fee, ran my credit (788), and get a response that everything is looking good. The next day we scheduled movers and I receive a text saying the landlord went with somebody who wanted a 2 year leas instead and that was it. No opportunity to counter or any apologies for wasting our time and money. I hope the entire company does not do businesss like Terry. STAY AWAY!
• MG

  Mike Galaviz

  Jan 22, 2021
  1.0
  One of their realtors had a seller that left the house I bought filthy. I called the realtor directly and she tried to say that cleaning isn't required. It's implied to a certain degree. We live in a civilized society. Good thing I have lots of pictures and videos to use as evidence...?