Staff Responsiveness
While many customers praised the leasing staff for their helpfulness and professionalism, there were numerous complaints about unresponsive and unprofessional management, leading to frustration among residents.
Maintenance Issues
Residents reported quick and effective maintenance responses, but there were also complaints about unresolved issues and slow service, particularly regarding urgent matters.
Safety Concerns
Multiple reviews highlighted ongoing safety issues, including broken security gates and incidents of theft, which left residents feeling unsafe.
Noise Complaints
Several tenants expressed dissatisfaction with noise levels, citing thin walls and floors that allowed sounds from neighbors to be easily heard.
Application Process
The application process received mixed reviews, with some finding it lengthy and frustrating, while others appreciated the thoroughness and support from staff.