Staff Responsiveness
Many customers praised the leasing and maintenance staff for their helpfulness and quick responses to inquiries and maintenance requests.
Safety Concerns
Several reviews highlighted significant safety issues, including broken security gates and incidents of theft, leading to a lack of trust in the property's security measures.
Community Events
Residents appreciated the community events and amenities offered, which fostered a sense of community and engagement among tenants.
Move-Out Issues
Multiple reviews expressed dissatisfaction with the move-out process, particularly regarding unexpected charges and disputes over security deposits.
Cleanliness and Maintenance
While some praised the maintenance staff, others reported issues with cleanliness upon move-in and ongoing maintenance problems.