***Schedule your Self-Guided Tour today!***Live it. Love it. at The Retreat! If you are looking for a 1, 2, or 3 bedroom apartment in relaxing Richmond, TX, The Retreat is where you want to be. Located on Beechnut Rd, near Grand Mission Blvd, we are perfectly nestled between 99 and Beltway 8, so getting anywhere is easy. Our apartments feature granite countertops, stainless steel appliances, oversized closets, and washer and dryer. The community hosts a resort-inspired swimming pool, complete with cabanas and cushy lounge chairs, a bark park, and a fitness center. Schedule a tour and see for yourself why The Retreat is where you want to be. We are proud to be recognized as an ApartmentRatings.com Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. You will experience a move-in so exceptional we guarantee it. Live it. Love it. Guarantee.TM We are here for you and available to take your call 24/7. Visit our website for updated office and tour hours!
I have been living at The Retreat for the past 16 months, and unfortunately, my experience has been very unpleasant.
First, the constant banging noise from the tenant upstairs has been extremely stressful. The noise comes from heavy stomping when they walk, starting early in the morning and continuing daily from around 6:00 PM until about 10:00 PM. This has significantly affected my ability to rest and enjoy my home.
Second, the noise from children in the playground and grass area near my unit is overwhelming. The screaming is often deafening, and children frequently run around the pool area without any adult supervision, which raises serious safety concerns.
Third, there is an ongoing issue with pet owners allowing their pets to defecate in the grass areas—including areas where children play—without cleaning up after them. This is unsanitary and unacceptable.
I have reported these issues multiple times to the apartment manager, Emily Long, but no meaningful action has been taken. To make matters worse, when the trash compactor broke, trash piled up for an extended period. The smell and flies were so bad that it created a serious health concern. I also attempted to contact the regional manager for several months and never received a response.
Overall, management has been unresponsive, and basic quality-of-life and sanitation issues are not being addressed. I would not recommend this property to anyone looking for a quiet, well-managed community.
JH
James Heard
Feb 6, 2026
1.0
Loved living here at first. But now, cannot wait to move out!!! Stay away from this place and go elsewhere! Break-ins, towed resident vehicles, and don't go to management to try and get anything resolved! They just look for ways to further exploite their resistants and maximize profitability! Lastly, almost everyone in my building moved out after one year, I guess this is not an isolated issue and it clearly shows resident retention or satisfaction is not a goal, it's easier to have a revolving door of new tenants. Why gamble???? Avoid putting yourself through this, instead of moving out after a year.
LL
LaMichael
Jan 28, 2026
5.0
I've been here for nearly 2 years and I am extremely happy, the community is well maintained there has never been a time when I needed something even if it was outside of the community that Emily and the staff did not accommodate. I love everything that Emily does for the community for the holidays. She has amazing ideas and with an amazing Manager comes an amazing staff. I am always greeted with a smile and laughter. Can't wait to see what the next idea will be.
(Diann Lewis-Mouton) Resident
JK
John kelley
Jan 28, 2026
5.0
HAPPY COMMUNITY MANAGER DAY EMILY!!!!! 🎉🎊🎈👏. Ever since you came to our complex, you implemented many positive changes ex. Movie night, pool parties, Halloween fun, the random invites to come grab popcorn from the office or cookies! You are absolutely so friendly and you smile all the time, you make it very easy for anyone to go in the office, call you, or email you to ask questions or have concerns, they are addressed immediately!! I would also like to give a shout out to the other employees at The Retreat, from the leasing office to the maintenance team (they all know “Angel”, my Dachshund and always say hi to her! Very Cool 😎) and the landscapers, they all do a great job !!! I Love living at the Retreat!!!! Keep doing what all of you do, we appreciate you all!!!
IE
Imane Karim (EnamieKM)
Jan 27, 2026
5.0
I have lived here for two years and I am very happy and satisfied the management does their job in an exceptional way, especially Emily I would like to take a little moment to shout out her because she really is a real Gem, kind helpful attentive... finding a manager in a community like her is not easy... she did everything to make our stay at the retreat pleasant and for that I thank her very much...
The maintenance service are impeccable, excellent service and fast they will quickly come to answer your request and solve everything … especially Agustin, a humble and kind man always ready to help …
What types of apartments are available at The Retreat?
The Retreat offers 1, 2, and 3 bedroom apartments featuring granite countertops, stainless steel appliances, oversized closets, and washer and dryer.
What are the office hours for The Retreat?
The Retreat's office is open Monday to Friday from 10:00 AM to 6:00 PM and on Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
What amenities does The Retreat offer?
Amenities include a resort-inspired swimming pool with cabanas and lounge chairs, a bark park, and a fitness center.
How can I schedule a tour of The Retreat?
You can schedule a self-guided tour by contacting The Retreat through their main phone number or website.
Is The Retreat recognized for its quality?
Yes, The Retreat is an ApartmentRatings.com Top Rated Award recipient, an honor given to only 5% of apartment communities in the US.
What is the contact email for inquiries at The Retreat?
You can reach The Retreat at venterra_encoregrandmission_website@leads.anyonehome.com for inquiries.
Are there dining options near The Retreat?
Yes, nearby dining includes Saigon Basil (Vietnamese), Subway (fast food sandwiches), Laredo Taco Company, Beans & Brews Coffeehouse, Shamsi's Simply Greek, M Burger, Simply Greek Pizza, and Early Bird Cafe for breakfast and brunch.
Where can residents go for beauty and grooming services near The Retreat?
Nearby beauty and grooming options include Line Up Barber Shop, Blueprint Barbershop, Bogolo Hair and Beauty Supply, and Grand Nail Salon Bar Richmond.
What healthcare services are close to The Retreat?
Residents can access healthcare at Texas Eyecare & Optical, Dental Garden, Grand Mission Dentistry, Always First Pharmacy, Pet Check Animal Clinic (for pets), and The Bratz Med Spa.
Are there convenient services for residents like dry cleaning and shipping near The Retreat?
Yes, nearby services include Xpress Cleaners for dry cleaning, and UPS Access Point location and PostNet for shipping and printing services.
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