Parks Residential - Richardson

Reviews

• JH

  Joel Hunt

  Oct 29, 2025
  5.0
  I stayed at Parks Residential for a little over a week, and let me tell you these folks are top notch! Clean rooms, friendly faces, and they treat you like you’re part of the family the good side of the family, not the ones who borrow your tools and never bring them back. They’re always there when you need something, always greeting you with a smile. I’ve traveled all over the U.S., and I can honestly say this place is my first choice hands down. If I could give ‘em more than five stars, I’d need a bigger keyboard!
• SN

  Sal Nyc

  Oct 20, 2025
  5.0
  First time In Texas, so glad we chose Parks Residential.booked it for 15 days. The location is very clean, peaceful, the staff is very friendly and helpful. The rooms are very spacious very clean and has a home vibe to it, You will feel like you at your own place which make the stay extremely pleasant. I will definitely recommend this place to a friend and family visiting the state of Texas. I want to personally say thank you to the staff all the way up to the manager for making our stay very pleasant at room 1101.❤️
• NT

  Ned Turner

  Oct 6, 2025
  5.0
  I lived here for a year, and I absolutely loved my time here! The staff is always friendly and helpful, and the general manager Renea is so helpful and accommodating. They made my move to a new city all but painless!
• VH

  Vaibhav H

  Aug 26, 2025
  1.0
  My experience at Parks Residential Richardson was excellent. The rooms were clean and comfortable, the service was consistently reliable, and the location was very convenient. I would also like to tell them unlawfully kicking me out because the management misinterpreted my gesture of giving a generous tip for a male employee and me also being a male student, I don’t accept this, if worst come to worst, I will sue your management.
• ME

  Mesode Ekaney

  Jul 14, 2025
  1.0
  I’ve been counting down the days until this lease ends… I was going to wait until I moved out to leave my review, but I can’t keep this to myself anymore. First of all, the parking is horrendous. It’s first come first serve and you will absolutely struggle to find a parking spot any time past 8pm, earlier on weekends. I have been aware from the beginning that this is stated in the lease agreement, but I did not anticipate for this to be such a serious issue. I’ve had to park on the far opposite side of the parking lot more times than I can count. If the lot is full then you’re forced to park at the Hampton and walk all the way to the property. I’ve had at least three times where I came home late from work or otherwise and had to sleep in my car in a handicap spot because I was too exhausted or uncomfortable walking from the far end of the hotel parking lot late at night and was scared to get my car towed. I’ve parked on the curbs that are not fire lanes to avoid this and have been met with a sticker on my car the next morning saying they will tow me if I do it again. Management has told me that there’s nothing they can do about the situation, and that if I feel unsafe walking from the hotel, I should call the police. How does that make any sense?? I have evidence of this statement. I have an extremely physically demanding job where I come home late; if this you then don’t lease here. You’ll be miserable! It’s highly inconvenient for your guests as well. I was told that the phone at the entrance of our building could be used to allow guests access without having to walk down and bring them in. That phone has not been functioning once since I moved here. The elevator is broken at least once a week, if not more. When my roommate and I moved here, the elevator was out for more than three months! We had to lug all of our stuff up to the fourth floor ourselves - this was BEFORE they gave specific hours that maintenance could help you carry stuff up. Management never notifies you when the elevators are down, you have to find out for yourself when you are leaving the building. Rushing out and then finding out that it’s broken is extremely irritating. I’d at least appreciate an email being sent out with an estimate for when it will be fixed. I’m sure they never do this because they never have an estimate. I feel so horrible for the people with mobility issues that have to walk up and down flights of stairs because of this, I’ve witnessed it for myself. Even with utilities being included, the property being pretty clean, and other residents being very kind, living here is absolutely not worth it. As residents, I wholeheartedly believe that compensation should be given to us for all these inconveniences, but I already know that they wouldn’t be willing to do this. I’ve asked. I have even reached out to the management company of the property - RCMI - with these inconveniences; they have done absolutely nothing and I haven’t received a response back since. I really hate this place, I knew within a couple months that I absolutely would not be renewing my lease. The amount of mental breakdowns I’ve had living here is insane. I guarantee you these issues will not be resolved for the foreseeable future. Unless you have absolutely no choice, just look for another place. Leasing here is horrible, and I wouldn’t even book a single night here as a hotel guest if you’re going to be arriving back after 8pm or you don’t plan on doing ride share like Uber or Lyft.

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