Ferro

Reviews

• CB

  Chelsea Bright

  6 days ago
  5.0
  I’ve lived here since they opened a couple years back and I’ve never had a bad experience, if I need help with something someone comes by same day and fixes any issues and everyone is so sweet 10/10 love being here
• NT

  Neehar T

  Mar 12, 2026
  5.0
  I’m not someone who usually post reviews, but I wanted to share a quick note about my experience at Ferro Apartments. The staff has always been friendly and helpful, and Josh in particular made my move-in process smooth and has been quick to help whenever I had a question. The amenities are great, and friends who visit often compliment the lounge areas and common spaces. The maker’s space is a nice addition that encourages resident activities, and conveniences like Package Concierge and secure bike storage are very useful. Overall, it has been a comfortable place to live.
• TL

  Taylor Lanclos

  Mar 5, 2026
  1.0
  From experience, please save yourself the headache and stress and do not move here. Almost every single package I’ve ordered has gone missing, been delivered incorrectly, or stolen. I have picture proof of multiple packages being delivered correctly and not being in the package room when I go to pick them up. To top it off- the other residents will even steal your food deliveries. Management will take no fault for all of these issues and continues to be of little to no help. Very disappointing for how much you pay in rent here.
• MN

  melissa n

  Feb 20, 2026
  4.0
  Just moved into Ferro and wanted to give a huge shout-out to Wendell, leasing agent who made my move-in so smooth. Also a special thanks to Jefferey in maintenance. He handled my repair request quickly and was so professional, knowledgeable, and polite.
• MC

  Melanie Cardona

  Feb 6, 2026
  1.0
  I requested a call with property management after dealing with excessive noise from the unit above me since August 2025. Despite multiple complaints, police involvement, contacting the courtesy officer, and providing video evidence to the leasing office, nothing has been resolved. The resident above me regularly screams and cries between 1 a.m. and 6 a.m., which is a clear violation of standard quiet-hour clauses. Regardless of the cause, this level of disturbance has gone unaddressed by management. When I follow up, I’m redirected to the courtesy officer. The courtesy officer tells me to call the police. The police respond, the resident apologizes, and the cycle repeats. No accountability, no follow-through from the complex. Safety has also become a concern. Since the nearby train station opened, there has been a noticeable increase in homeless individuals lingering around the property. I recently notified management after seeing a homeless woman with a sleeping bag exiting our parking garage where the secured door is frequently broken. I received no response. In December, our mailroom was completely wiped out. The solution was to reroute packages to the office or mailboxes, yet there is no signage for delivery drivers. As a result, packages are routinely left outside the mailroom, unattended and easily stolen. I moved in when this complex first opened, and early on, management was responsive and helpful. I’m not sure if leadership has changed, but emails now go unanswered and ongoing issues are ignored. Maintenance is dependable, the property is kept clean, and community events are a nice touch. However, when it comes to resident safety, guest parking, and enforcing noise policies outlined in the lease, this complex consistently falls short. I would strongly consider these factors before leasing here

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