Staff Performance
Customers consistently praised the leasing agents, particularly Kara, Lisa, and Brittany, for their professionalism, helpfulness, and responsiveness throughout the leasing process.
Community Environment
Many reviews highlighted the peaceful and clean environment of the apartment complex, with residents appreciating the well-maintained grounds and serene atmosphere.
Maintenance Issues
Some residents reported concerns about maintenance delays and issues with outdated appliances, particularly regarding air conditioning and water quality.
Pet Management
Several reviews mentioned problems with dog waste and noise from pets, indicating a need for better management of pet policies.
Overall Satisfaction
Despite some complaints, many residents expressed high satisfaction with their living experience, citing a sense of community and positive interactions with staff.