About
Apartment BuildingVenterra Realty
***Schedule your Self-Guided Tour today!***Live it. Love it. at The Venue at Hometown! If you are looking for an apartment in North Richland Hills, your search is over! Residents love the variety of retail attached to the community! Get your morning cup of Joe from Roots Coffeehouse or pop over to Sunny Street Cafe, Chapps Burgers, and Firehouse Subs for a quick bite. After work, head on down to What's On Tap. Venue at Hometown offers a walkable lifestyle with onsite retail and the NRH Library, and NRH2O is essentially next door! If you want to venture out, hop in your car and you can be at Sundance Square or DFW airport in about 20 minutes. At home, you will enjoy arched doorways, a soaking tub, an oversized closet, and a well-appointed kitchen. We are proud to be recognized as one of ApartmentRatings.com Top Rated Award recipients. Only 5% of apartment communities in the US qualify for this award. Schedule a tour or stop by to see for yourself. You will experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee. We are here for you and available to take your call 24/7. Visit our website for updated office and tour hours!
Location
Venue at Hometown
9012 Courtenay Street, North Richland Hills, TX
76180, United States
Hours
Reviews
4.4
151 reviews
5 stars
120
4 stars
7
3 stars
5
2 stars
8
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The management and maintenance teams received high praise for their professionalism, responsiveness, and friendliness, with specific mentions of Trish, Ronald, and Kara.
Community Atmosphere
Many residents appreciate the sense of community, highlighting social events and the overall friendly environment.
Maintenance Issues
While maintenance is generally prompt and effective, some residents reported ongoing issues with heating/cooling systems and water damage that were not adequately addressed.
Safety Concerns
There are significant concerns regarding safety, particularly related to security measures and noise from neighbors, which have affected residents' comfort.
Mixed Reviews on Value
Some residents feel the apartments are overpriced for the quality and have experienced issues with billing and deposits.
- MKMelody KhavariDec 17, 20255.0Kyra at Venue at Hometown was very professional and attentive. She listened carefully and answered all of my questions thoroughly. I highly recommend her and this beautiful, well-kept property.
- LELynsey EppersonNov 7, 20255.0Huge shout out to Donald! He was a huge help fixing the under cabinet lights in the kitchen. While I thought it was just the bulbs, it ended up being the bulbs and a new unit. He has always been so great about getting things fixed quickly.
- GPGloria PriceOct 28, 20255.0I am a big believer in providing feedback/reviews. I strongly feel a review, either positive or negative, is a learning tool. There was a recent review of the performance of the Venue at Hometown staff I feel I must address, since it does not accurately describe the situation, in my opinion. The night of the balcony disaster , all members of the team were immediately on site and working to ensure the safety of residents. I personally observed Trish Phillips reaching out to residents to support and to advise she was on top of the situation. To make the reader of his review think management, both Venue and Venterra, were not providingi support and answers is simply not true. I have lived in communities all over the US. I have never seen a more professional team as Venue. I attribute this quality of service to the leadership provided by Trish Phillips. I feel safe and secure in my home at Venue and have no plans to relocate. In addition, I want to recognize Ron for his attention to my maintenance needs. He was professional, handled my issues in an expeditious manner. He went above and beyond in his handling of my issues. He left my home stating I should always call, if I ever need anything. This wasn’t just a phrase he used, he really meant it. Well done, Ron!
- SJSam JonesOct 22, 20255.0Whole office staff and maintenance are great. I believe I’m on my 5th year here
- NRNicole RobinsonOct 22, 20255.0Without second thought this is the best apartment community that we’ve ever lived in. Last week our water heater broke and immediately Ronald was able to get a new one installed. I happened to be working from home that day and he was very respectful and mindful while he was providing repairs which was greatly appreciated! This week I happened to be emailing with Trish and let her know that since the water heater was installed it’s not getting as warm as it was before. Ronald was back at my door very next morning to get it fixed and even recommended a great park for the kiddos to feed the ducks and play at. Thank you to the entire team of VENUE AT HOMETOWN! Y’all are the best!
Frequently Asked Questions About Venue at Hometown
What is the address of Venue at Hometown?
Venue at Hometown is located at 9012 Courtenay Street, North Richland Hills, TX 76180, USA.
What are the office hours of Venue at Hometown?
The office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a tour at Venue at Hometown?
You can schedule a self-guided tour by contacting the office via phone at +1 817-498-2700 or visiting their website.
What amenities and features are offered in the apartments at Venue at Hometown?
Apartments feature arched doorways, soaking tubs, oversized closets, and well-appointed kitchens designed for comfortable living.
Are there retail and dining options near Venue at Hometown?
Yes, there are several dining options including Roots Coffeehouse, Sunny Street Cafe, Chapps Burgers, and Firehouse Subs conveniently attached to the community.
What are some nearby places where residents can relax or enjoy beauty services?
Nearby places include ASE Nail Co., Venue Spa and Nails, Luxury Nail Spa, Zen Barber Lounge North Richland Hills, and District beauty salon and barber.
Is there a gym or fitness center near Venue at Hometown?
Yes, Neighborhood Barre Fort Worth is a fitness venue nearby for those looking to stay active.
What entertainment or dining options are available near Venue at Hometown for after work hours?
Residents can enjoy venues such as What's On Tap for drinks, SOM Snookball + games as a sports bar, and various restaurants like Tandoor Wok and Rise and Dine Restaurant nearby.
How accessible is Venue at Hometown from regional landmarks or transport hubs?
Venue at Hometown is approximately 20 minutes by car from Sundance Square and Dallas Fort Worth Airport, offering convenient regional access.
What customer service and support can I expect when moving into Venue at Hometown?
The community offers a Live It. Love It. Guarantee to ensure an exceptional move-in experience and provides 24/7 availability to assist residents.