Staff Performance
The office staff, particularly Carol and Zabrina, received high praise for their friendliness, helpfulness, and professionalism, making the moving process smooth for many residents.
Maintenance
The maintenance team is consistently noted for their quick response times and effective repairs, contributing to a positive living experience.
Community Atmosphere
Residents appreciate the friendly and quiet community environment, often feeling a sense of belonging and safety in the complex.
Management Issues
Some reviews highlighted concerns about management, particularly regarding communication and responsiveness, with specific staff members receiving negative feedback.
Property Condition
While many residents enjoy the well-kept grounds and amenities, there are complaints about issues like gate maintenance and pest control that need attention.