Business Details
About
Property Management Company
Principal Management Group of North Texas is a community association and property management company based in Texas.
Location
Principal Management Group of North Texas
9001 Airport Fwy, North Richland Hills, TX
76180, United States
Hours
Reviews
3.7
127 reviews
5 stars
82
4 stars
6
3 stars0
2 stars0
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed frustration with poor communication and lack of responsiveness from management, with several noting difficulties in reaching property managers.
Management Quality
Reviews highlighted a mix of experiences with property managers, with some being praised for their responsiveness and professionalism, while others were criticized for incompetence and lack of action.
Fee Transparency
Customers reported dissatisfaction with unclear billing practices and penalties, with some feeling unfairly charged for late payments due to poor communication.
Community Maintenance
Numerous complaints were made regarding the lack of maintenance in community areas, with residents noting disrepair and neglect of common spaces.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members for their helpfulness and quick resolution of issues, indicating that there are capable individuals within the organization.
- MPMichael Pecoy4 days ago1.0Probably the worst management company after dealing with many over my 35+ years of owning in HOA communities.
- VBVikki BrownSep 29, 20251.0I would give less than half a star if it was an option!
- NFNathan FordAug 27, 20255.0Amanda Keegan has been an absolute amazing property manager to work with. As a vender for one of her properties, she always is quick with communication and working to find solutions to make sure her community is taken care of! This combination allows to have successful results, and less concerned homeowners!
- JBJoshua BanisAug 23, 20251.0Worst HOA management company that we have had in the 8 years we lived in champion circle. They are an epic failure on many accounts. They don’t mail out bills for HOA dues then send out letters for past due. If I never received the original bill and the next bill only comes when you send a letter I am late. Obviously if I had been sent the bill it would be paid. It was paid the first day I actually received a bill. They left me purposefully off the last ballot to be on the board in May after they received everything required within the required deadline. They purposefully send notices to certain houses, but not others. Corrupt and incompetent. I walk through the neighborhood and chat with neighbors if they have a notices for violations. Often times their response is no. I see their compliance car always make sure to pass by my house. They send pictures that are blurry of alleged violations. Hope they eventually are dropped like all the other management companies and we get someone who is fair and competent.
- EBElizabeth bellAug 19, 20251.0Manager Associa Principal Management Group of North Texas 9001 Airport Freeway, Suite 450, North Richland Hills, Tx 76180 I have been dealing with Allison McCleskey, Community Association Manager at Associa Principal Management Group of North Texas, and my experience has been extremely frustrating. Despite being a homeowner here for 3–4 years, I have repeatedly faced obstacles in paying my HOA fees because my property is held in a trust. When I asked for the specific bylaws that allegedly prohibit payment under a trust, Allison told me they are in the portal — a portal I no longer have access to. Rather than providing direct documentation or guidance, she has been unhelpful and resistant, which gives the impression that the HOA is deliberately opposing my efforts to stay current on my account. To make matters worse, the phone number in her signature routes only to an answering service that cannot address these issues, leaving homeowners without direct support. As a paying homeowner, I find this unacceptable and very disappointing. Transparency and cooperation should be the standard, not roadblocks.
Frequently Asked Questions About Principal Management Group of North Texas
What services does Principal Management Group of North Texas provide?
They offer community association and property management services in Texas.
Where is Principal Management Group of North Texas located?
At 9001 Airport Fwy, #450, North Richland Hills, TX 76180, USA.
What are the business hours of Principal Management Group of North Texas?
Monday through Friday from 8:00 AM to 5:00 PM; closed on weekends.
How can I contact Principal Management Group of North Texas?
You can call them at +1 817-451-7300 or email customerservice@associaonline.com.
Does Principal Management Group of North Texas have an online presence?
Yes, visit their website at https://associaonline.com/locations/principal-management-group-of-north-texas or find them on Facebook as Principal Management Group of North Texas in North Richland Hills, TX.
Are there any financial services near Principal Management Group of North Texas?
Yes, nearby financial services include loanDepot, Fields Financial Group, Frost Bank, and Guild Mortgage - Holley Dean, which can assist with loans and financial planning.
What property management companies are located near Principal Management Group of North Texas?
Provident Strategies Group and All Pro Integrated Facility Management are local property management companies nearby that customers might also consider.
Are there dining options near Principal Management Group of North Texas?
Yes, you can visit nearby eateries such as Catfish & Company, Chautari Grill And Bar, and Flamingos Mexican Restaurant for meals before or after your visit.
What should I know about visiting Principal Management Group of North Texas on weekends?
The office is closed on Saturdays and Sundays, so plan visits on weekdays during business hours.
Is Principal Management Group of North Texas affiliated with any larger organization?
Yes, they are part of Associa, known for property management and building maintenance services.