Staff Performance
Many customers praised the staff, particularly Cassie, Jessica, and Liberty, for their friendliness, helpfulness, and professionalism.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest infestations and slow responses to repair requests.
Customer Service
While some customers reported excellent service, others experienced poor communication and unhelpful responses from the office staff.
Safety Concerns
Multiple reviews expressed concerns about safety, including issues with break-ins and inadequate security measures.
Property Condition
Feedback indicated mixed feelings about the property condition, with some praising improvements while others reported significant issues.