Hometrust Mortgage has been helping people buy, refinance and construct homes in the Lubbock area since 2004.
Our commitments to you:
Provide unparalleled service: We will make sure that your loan is done quickly and stress free. This will be the best mortgage experience you’ve ever had!
Provide excellent and timely communication: Once we start the loan process, we will respond to all emails and phone calls the same day we receive them.
We will respect you and treat you like family: We treat every loan with the same importance and attention as we would a loan for our own family. We understand the importance of a mortgage and how crucial it is to make it work to your financial advantage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.