Staff Performance
The office and maintenance staff are frequently praised for their friendliness, helpfulness, and prompt responses to issues.
Cleanliness and Maintenance
Many reviews highlight the cleanliness of the apartments and grounds, as well as the efficiency of maintenance services.
Community Atmosphere
Residents appreciate the quiet and peaceful environment, making it a suitable place for students and families.
Concerns Over Fees
Several customers expressed frustration over unexpected fees and charges, particularly regarding pet rent and cleaning fees upon move-out.
Mixed Management Feedback
While some reviews commend the management, others criticize their handling of resident concerns and perceived lack of accountability.