Real Property Management Services

All prospective tenants must participate in an extensive 8-step screening process. First, nationwide background checks and eviction database screenings are completed to look at criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verify employment, and review pay stubs and/or tax returns. Finally, we review their rental history by contacting their previous two landlords for references.

Getting properties rented efficiently is pivotal to our success and happy client owners, we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites (over 43+). We also use best-in-class technology called ShowMojo to assist with pre-screening, scheduling, reminders, follow-up, and feedback for every interested party. Any call into our office is also answered live between 8:30am-5: 30 pm, Monday through Friday, this is crucial to get homes rented fast because if they do not speak to someone, they go elsewhere. We also share available listings with realtors who have clients looking to rent in specific communities and neighborhoods.

For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal through Property Meld, a first-class technology specific to maintenance and property management. Our portal allows tenants to submit a work order request by providing a description of the issue as well as upload photos of the issue, when appropriate. Owners receive the same notification of the request that we do once submitted, our goal here is full transparency of everything going on with your property. Tenants can also track the status of their request online. When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained on how to troubleshoot. If the issue needs to be fixed, we assign the work order to one of our preferred vendors. We have in-house maintenance capabilities and utilize third-party vendors for electrical, HVAC and plumbing repairs. The technology enables the vendor to contact the tenant to set-up a time to make the repair. Our vendors will complete the repair if under $300, take photos of before and after work and submit an invoice to our company for approval. We make sure the cost of the repair is fair and that the work was completed satisfactorily. The management agreement allows us to approve any repair under $350, without having to bother our clients. Larger repairs over $350 require owner approval, so we will contact the client in those cases. Exceptions to the $350 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property we will do so, to protect our owners best interest. Once a repair is completed and invoiced, Property Meld requests the tenant a survey asking them to confirm the repair was completed satisfactorily, was the vendor was professional and to rate their overall experience with the vendor and our team.

Statistics show over half of all renters have pets. Being open to pets you will increase demand through the entire prospective rental pool. We charge an additional fee and monthly rent per pet each month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pets considered on a case by case basis”. That means we may approve the right pet, not all pets.

As your team of experts in property management, we do not recommend this for any rental homes.

They typically find qualified applicants and fill vacancies within 30 days, though the process varies based on price, inventory, and season.

The rental rate is set based on local market analysis and ongoing evaluations of similar vacancies to adjust pricing and marketing strategies.

They use an 8-step screening including nationwide background and eviction checks, financial qualification through credit and employment verification, and rental history references.

They syndicate listings to over 43 top rental websites, use ShowMojo technology for lead management, provide live phone support, and collaborate with local realtors.

Tenants submit requests via an online portal; the team assesses and either troubleshoots or assigns preferred vendors for repairs, with transparent owner notifications for costs above $350.

They recommend "pets considered on a case by case basis" with additional fees and rent per pet, increasing demand while balancing owner preferences.

The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Nearby is South Plains Homes, a real estate agency which clients can visit for additional real estate services or consultations.

Yes, nearby insurance offices include Farmers Insurance - Joshua Copeland and Kyle Copeland Insurance Agency, convenient for clients needing insurance services.

Clients can enjoy nearby dining at places like Little Caesars Pizza and Wendy's for quick and accessible meals before or after their visits.