Apartment Rental AgencyHousing RentalApartment BuildingStudent Housing Center
Here you will find a finer way of life, where thoughtfully designed space meet exceptional amenities, and timeless textures pair perfectly with contemporary apartment homes.
I really wanted to like this apartment complex. We enjoyed the layout and space of our unit, but unfortunately that’s where the positives end. Our neighbors were extremely loud throughout our entire lease term, and despite multiple complaints, management did very little to address the issue.
Parking was also a nightmare. There was never enough spaces and constant frustration trying to find a spot anywhere near our building.
To make matters worse, we overpaid on our final payment and have been trying for weeks to get a simple refund. No one ever answers the phone, I always get the call center, leave a message and a call-back number, and never receive a response. At this point, it feels like my number may have even been blocked. I’ve also sent several emails with no reply. This level of unprofessionalism is unacceptable.
I do not recommend signing a lease here.
JM
Jasmin Melo-Salas
Nov 11, 2025
5.0
Beautiful complex. A little bit on the pricey side. Schyler was very nice gave us a tour of a beautiful apartment.
SV
Shashank Varma
Nov 6, 2025
1.0
I am a former resident of this apartment and faced the worst move out experience.
Before moving out, I asked the leasing team member (the guy with glasses) to let me know the paint shade in the living room so that i can patch few stains and handover without any issues but he was very uninterested in helping and just responded saying how would i know without even checking or wanting to help.
I have been trying to constantly reach out to this leasing team for clarification on the moving charges but THEY NEVER RESPOND TO EMAILS. What's weird is that Even the manager doesnot respond. When I call their number, they forward to customer care who has no clue and keep saying the leasing team will get back. These so called luxury apartments are not worth the rent they charge because of the unprofessional leasing team who doesnot care or respond or help until we show up in front of them.
CS
Cole Smith
Nov 3, 2025
1.0
Moved out months ago, still have access to my old apartment via app. Provides same access code to the unit and wireless unlocking capabilities still. Please be weary if you not the first tenant in your unit for previous tenants having access to your apt as this is a huge security concern.
NN
Nia
Oct 26, 2025
5.0
Beautiful complex and I have no complaints, the hard work of the maintenance team especially jose is incredible. They always come within 24 or 48 hours of any request. The cleaning ladies are super sweet and do a great job every morning. It always smells amazing. But most of all my FAVORITE leasing agent !!Success!!, has been such a breath of fresh air since I toured the apartment and throughout my six months living here. She’s always so helpful, positive, and genuinely cares about residents. Every time I see her, she’s smiling and in a great mood. She’s truly an asset to this community, and I really appreciate all the effort she puts into everything she does!
Whitlow is located at 501 E College St, Lewisville, TX 75057, USA.
What are the main phone numbers to contact Whitlow?
You can reach Whitlow at +14693789734 or the alternate phone number +14693789773.
What are Whitlow's business hours?
Whitlow is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 1:00 PM to 6:00 PM.
What type of living spaces does Whitlow offer?
Whitlow offers contemporary luxury apartment homes with thoughtfully designed spaces and exceptional amenities.
Where can I find more information or apply for an apartment at Whitlow?
You can visit their website at https://www.livewhitlow.com or check their Facebook page at https://www.facebook.com/826371250558047.
What categories does Whitlow fall under?
Whitlow is categorized as an Apartment Rental Agency, Housing Rental, Apartment Building, Student Housing Center, and related to Toll Brothers.
Are there nearby landmarks or accommodations close to Whitlow?
Yes, Station Old Town is a nearby landmark and accommodation that customers can visit before or after their stay at Whitlow.
Where can residents park or find nearby apartments around Whitlow?
Aura Old Town offers parking and apartments nearby, making it convenient for residents or visitors to Whitlow.
Are there entertainment options close to Whitlow?
Yes, The Venue at RLC is a nearby concert and music venue, great for residents looking for arts and entertainment in the area.
How can I explore local community services or businesses near Whitlow?
Nearby businesses such as Trey Hernandez Media for marketing and event photography, and Restored Investments for home improvement services provide various options close to Whitlow.