The Remington

Reviews

• CL

  Cullen L

  Jul 27, 2025
  1.0
  Visited a friend and had my vehicle registered as a guest. They towed my truck illegally and are now holding my truck hostage for money. I'd rate negative stars if I could.
• EC

  Eli Clemons

  Jul 16, 2025
  1.0
  Please read my univesco review as well. Our 14-month ordeal at The Remington Apartments in Lewisville, TX, managed by Univesco, was a relentless nightmare that bled my wife and me dry—financially and emotionally. If tough economic times didn’t force renters into desperate choices, Univesco’s predatory practices would have shuttered their doors long ago. This review, backed by everything I can attach, is a stark warning: steer clear of their properties. The trouble began with rent payments. I deposit my paycheck on the 1st and 15th, but one month, I was three days late. On the 3rd, I called The Remington’s office, who claimed my account showed no balance. Assuming it would process, I let it go—only to be blindsided on the 8th with over $400 in late fees for a “declined check” that never existed. I paid to avoid eviction and contacted Univesco’s Plano office, but it took four days of relentless calls—four times daily—to reach someone. Their response? A dismissive “company policy.” This happened two more times, despite my bank confirming funds were available. Univesco’s absurd rule: after three “failed payments,” you’re forced to pay rent in cash for six months. My wife and I use an online-only bank with no physical branches, making cash withdrawals nearly impossible. Even with bank statements proving our financial stability, Univesco refused to budge, piling on more fees. Then, our truck was towed at 2 AM without warning. My 2008 silver Toyota Tacoma, the only vehicle with an Alaska plate in the lot, was unmistakable. I’d recently updated from a temporary to a permanent tag, yet Univesco made no effort to contact me before towing. The cost to retrieve it was a gut-punch, and their negligence was infuriating. Moving out sealed the deal. Relocating for work three weeks ago, we faced a $1,100 lease-breaking fee—unavoidable, as there’s no legal way to maintain a lease remotely. We scrubbed the apartment spotless, save for ruined oven drip pans, which carried a $45 fee per the lease. Yet, Univesco withheld our entire $250 deposit and slapped us with an extra $120 in charges, sent to collections just two days after our move. We’re pursuing legal action, but Univesco’s track record leaves us skeptical. I’ll attach everything that I have relating to the state of our apartment when we left and applicable correspondence that is not over the phone. The Remington and Univesco lure you with low upfront costs, only to trap you with crippling fees, unresponsive staff, and policies designed to exploit. Read every review before signing a lease. Save yourself the regret—choose anywhere else.
• JM

  Justin Muzic

  Jul 13, 2025
  1.0
  Very frustrating with there towing system my car that is registered as a permanent vehicle has been towed twice now called the towing company and they said they didn't have it thinking my car was stolen called the police and they said no the towing company has it what is the point of registering your vehicle if they are still going to tow it
• AC

  Ana Castellon

  Jul 4, 2025
  1.0
  Went yesterday to do a tour of the Merlot floor plan because I got notification that there was an availability open to this floor plan.The lady had just came out the restroom area and asked if we needed help, I said Yes, I signed up to get notifications on this floor plan and the lady that “helped” us told us straight out that there’s nothing open, I told her that I got notification saying there was and she said “The website don’t know what’s open and it will let you set an appointment for something that is not open.” She didn’t even check to see if there was or wasn’t. I wanted to go back to The Remington due to us having a great relationship with them years back when we used to rent from there, the management was awesome and very helpful back then but, after this experience, it definitely changed my mind super quick.
• BM

  Brayan Murillo

  Oct 6, 2024
  5.0
  I've been living here for more than 2 years and I love it. The green areas are huge, beautiful and very well maintained. the apartments have plenty of space and pretty inside. They rotate their admins often but the new are still very attentive, they always try to remember your name, apartment number and special needs. they are really helpful and I think the maintenance team of this property is the best you are going to know ever. I've placed maintenance requests probably 4 times and those get done the same day or next day, and whenever there is something broken in the social areas they will fix it very soon. I always compare these apartments with the ones around and I can say Remington has the best prices (they only increase your rent by $15 after each renewal which isn't bad to me), best management team and best green areas. By the way, the community is amazing.

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