Discover vibrant living at Edgewater Apartments in Lewisville, TX! Choose from spacious 1, 2 & 3-bedroom layouts with creek views, wood-burning fireplaces, and upscale finishes like quartz countertops and stainless steel appliances. Enjoy scenic jogging trails, a heated spa, 24-hour fitness center, clubhouse, and more. Located near Hebron Station, I-35E, and top employers like UNT and Medical City Lewisville, you're minutes from Dallas and nature escapes like Cottonwood Trail. Book a tour today and start your dream life at the water’s edge!
Customers expressed dissatisfaction with management, citing poor communication, unprofessional behavior, and high turnover rates.
Maintenance Quality
The maintenance team received praise for their quick response times and effective service, although some residents reported unresolved issues.
Move-Out Charges
Many reviews highlighted frustrations with move-out charges and deposit refunds, indicating a pattern of excessive fees and unclear deductions.
Staff Friendliness
Several customers noted the friendliness and helpfulness of the leasing staff, particularly mentioning individuals like Willians and Amirah.
Community Environment
The community was described as calm and well-maintained, with positive remarks about the location and amenities.
JS
Jessica Rico Salazar
4 days ago
5.0
The community is really calm and walkable with a beautiful view. Maintenance is quick and very professional. So far we really enjoy living here 😊
ER
Erika Reyes
Dec 12, 2025
2.0
I enjoyed living here overall, even with the ongoing issue of loud upstairs neighbors that I had to report multiple times. The apartment itself was fine, and I appreciated the space while I was there.
What I’m disappointed about is the move-out charges. I received only a small portion of my deposit back, with deductions that just don’t make sense. I was charged over $500 for “fireplace tiles,” even though I never once used the fireplace during my entire lease. I was also charged for a drip pan and for carpet cleaning that felt excessive considering the carpets were not in bad shape.
Move-out charges should be fair and based on actual wear and tear caused by the tenant - these didn’t feel that way. It left a frustrating final impression after an otherwise decent stay.
DD
Damenaceizzy
Sep 3, 2025
2.0
-My car got broken into along with others verified by the office just about 3 months ago? Maybe two. Read other reviews and u see it’s a consistent pattern over the years .
-$400 towing fee. They come every single night so make sure you don’t forget to register. I’ve gotten my car towed from my registered car port to my apartment .
-They cut the water off every so often for hours at a time. The last time they did it was off for just about 24 hours . Emailed and asked if there was anything they could do and they said contact your renters insurance .
-horrible flea problem in the summer. My dog has gotten fleas twice from these apartments in last two years
-very strict patio rules!!! Can’t have any curtains or privacy which is sad since we pay for such a small unit and can’t even use it how we’d like
-police housing here
-they dusted everyones vents and left all the dust on the ground outside . (Pics below) . Felt pretty careless to me and had the apartments looking dusty for days .
Things I do like
-management is pretty nice.
maintenance is even better and they do try to fix things asap and usually do.
-my neighbors are nice. I never have to worry about my package getting stolen from them at least but maybe I lucked up considering these apartments are targeted for robbery !
WH
Whitney Hudson
Aug 9, 2025
1.0
I am furious because I scheduled an appointment to tour a one bedroom apartment, received confirmation that my tour had been scheduled, drove 40 minutes here, and no one was here. Leasing office was closed even though their hours say that they are open, called and no one answered. Extremely unprofessional.
AL
Ada Lopez
Mar 12, 2025
5.0
Amazing customer service! Willians was very helpful and patient with the whole moving process. I’m very excited to move into my new home!
What types of apartments are available at The Edgewater in Lewisville, TX?
The Edgewater offers spacious 1, 2, and 3-bedroom apartments with creek views, wood-burning fireplaces, and upscale finishes like quartz countertops and stainless steel appliances.
What amenities does The Edgewater provide to its residents?
Amenities include scenic jogging trails, a heated spa, a 24-hour fitness center, a clubhouse, a swimming pool, a business center, onsite parking, private outdoor spaces, and onsite maintenance services.
Are pets allowed at The Edgewater apartments?
Yes, The Edgewater welcomes both dogs and pets.
Is The Edgewater accessible for people with disabilities?
Yes, The Edgewater has a wheelchair accessible entrance.
What are the office hours for The Edgewater leasing office?
The leasing office is open Monday through Friday from 8:30 AM to 5:30 PM. It is closed on Saturdays and Sundays.
Where can I find more information or book a tour of The Edgewater apartments?
You can visit their website at https://www.edgewaterapts.com/ or book a tour through https://www.edgewaterapts.com/contactus?utm_source=GMB&utm_medium=organic.
What nearby transit options can help me get to The Edgewater apartments?
The Edgewater is located near Hebron Station, providing convenient transit access for residents and visitors.
Are there pet services near The Edgewater apartments?
Yes, nearby you will find Pet Pampering Plus, which offers pet sitting and pet services, providing convenient care for your pets.
What are some popular dining options close to The Edgewater?
Nearby restaurants include Jinbeh Japanese Restaurant for sushi and Asian cuisine, Jack in the Box for fast food burgers, Jason's Deli for sandwiches, and Taco Casa for Tex-Mex and Mexican food.
What recreational or shopping venues are near The Edgewater apartments?
Residents can explore nearby venues such as The Picklr Lewisville gym for sports and recreation, Academy Sports + Outdoors for sporting goods and outdoor gear, and Spec's Wine • Spirits • Finer Foods for groceries and beverages.