Business Details
About
Apartment Building
Nestled in the Dallas suburb of Lewisville, TX, Crescent Cove at Lakepointe offers one, two, and three-bedroom apartments in a variety of layouts. Each of our apartment homes includes spectacular features, like smooth granite countertops and sleek brushed nickel fixtures.
When you���re not at work or school, you can enjoy a variety of resort-style amenities throughout our community, including two swimming pools, lighted basketball, and tennis courts, and a state-of-the-art fitness center. Our community on Hebron Parkway is the perfect place to call home.
Location
Hours
Reviews
3.2
167 reviews
5 stars
61
4 stars
32
3 stars
11
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted poor management practices, including unprofessional behavior, lack of communication, and mishandling of tenant concerns.
Maintenance Concerns
Many customers reported slow response times for maintenance requests and unresolved issues, including pest infestations and water damage.
Community Atmosphere
Some residents appreciated the sense of community and friendly neighbors, while others noted noise issues and disturbances from nearby properties.
Financial Disputes
Several tenants expressed frustration over unexpected charges and disputes regarding security deposits and move-out fees.
Location Drawbacks
The proximity to a landfill was frequently mentioned as a significant downside, with complaints about odors and trash management.
- PWPam WhiteNov 16, 20252.0I lost my job and unable to pay rent. Been resident for two years. I sent in a written notice and then spoke with Brooke. Told her I could not pay rent. It was either eviction or move out. She was aware I would be moving. The final bill says I skipped out. I notified office and gave details how did I skip out. Plus they rented my apartment within the same month. However they charging me for the months I have left on lease which is against the law if it’s rented out. The are trying to get double pay. I will be filing complaint to the Fair Housing and Consumer Affairs.
- EKEthan KeggOct 21, 20255.0All the bad reviews are coming from people that were charged for ruining the units they rented. The staff is excellent and the quality is there. I lived at a number of apartments and it seems between management and maintenance crew, we got a slice of happiness here. Please 🙏 only contribute, don’t take away from it!
- JJjnunnOct 11, 20255.0Love this place, just moved in and they got great reasonable price and great amenities. Also shout out to Vanessa for providing great service and helping us with any confusions me and my roommate had when we were moving in.
- ATAnita TorresSep 22, 20255.0The amenities here are great and I especially love the package center since it is such a convenient feature. Having two pools is definitely a plus and maintenance is always on point and very friendly whenever I need assistance. One of the nicest things about living here is the sense of community. For example, there is a neighbor who will often call the ice cream truck over and treat the kids to ice cream which makes it feel very welcoming and family friendly. Overall, the rates are a great value for everything you get and it truly feels like such a great community to be part of.
- INIris NunezSep 18, 20251.0Absolutely most racist apartment complex i’ve dealt with, my mom went to apply and they seem to want her to sign a paper of non-citizenship even though she kept telling them that she’s a citizen, they kept peer pressuring her to do so, not even that, they kept making excuses on why they can’t accept the application but had no problem charging her 200 dollars for the application. DO NOT APPLY HERE.