Business Details
About
Apartment Building
Inside Ballantyne Apartments you���ll find vibrant living spaces full of modern flair. Our one, two, and three-bedroom apartments in Lewisville, Texas, feature stylish and modern details you���ll love, such as granite countertops, wood-style flooring, and luxurious brushed nickel fixtures. Stunning interiors are just the beginning here. A few steps away from your front door, a world of amazing amenities awaits. Within the community, you���ll find two large swimming pools and a basketball court to keep you healthy and strong, a dog park for you and your pup, and much more. Experience living like never before at Ballantyne Apartments.
Location
Hours
Reviews
3.6
230 reviews
5 stars
110
4 stars
44
3 stars
12
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Several customers reported ongoing maintenance problems, including pest infestations, mold, and unresolved repair requests.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for poor communication and rudeness.
Move-Out Process
Many reviews highlighted dissatisfaction with the move-out process, including unexpected charges and difficulties in retrieving deposits.
Community Atmosphere
The community is generally described as quiet and friendly, with good amenities, although some residents noted issues with noise from neighbors.
Location and Amenities
The location is praised for its convenience, and the apartments are noted for being spacious and well-kept.
- TATabarak AbbasDec 31, 20252.0I really like my apartment. Convinent location everything is near by. Maintenance team is always helpful and no delays when requested. I am struggling of one thing in my apartment which is the stove, I tried to get help thru Maintenance but they said it is the way it is designed with the thermostat. But it turns off about 5 minutes to the point where my oil is cold not at the temperature that I need and sometimes it really messes up my cooking and gets me really stressed out. If there is something management can do please do as this is something really stressing me out daily.
- JEjason enanoDec 19, 20251.0Everyone that's thinking about renting from this place be prepared to never get your deposit back no matter how clean you leave that place. Infact they will make you pay for a ridiculous amount of $$ when you leave. This place in up getting so unlivable, multiple ducks🦆 started living in the swimming pool. There's always electrical problems in the building. Never get a third floor, you will burn up to a crisp. The A/C sucks. If you want to stay away from a nightmare & drama that will make your mind explode, then stay away this place, renter beware!!!!!
- KRKailey RaeDec 18, 20251.0Yall better give that handicap lady who’s car yall towed her money back, absolutely disgusting 0/10
- LLLeilaDec 14, 20255.0I love the ladies in the office, they’re all so nice. Maintenance is on top of their stuff. If it’s something maintenance is unable to fix, they’ll bring out someone who specializes in that line of work, I appreciate that a lot. Anytime I’ve had any issues in my unit maintenance goes above and beyond. We love living here
- SWsamantha weinerNov 21, 20255.0We came in yesterday to look at pricing and possibly stay here for our next apartment. The lady was super sweet at the counter and the apartment looks beautiful I love all the amenities as well hot tubs, pool, pool table, basketball. I really think this will be our choice because we are apartment hunting. Thank you for your kindness and for your customer service.