Oaks Hackberry Creek

Reviews

• JF

  Jordan Fontes

  Jan 11, 2026
  5.0
  The maintenance staff is quick to respond to any service issues. The office staff is very easy to work with. Lived here for many years.
• TG

  T G

  Jan 7, 2026
  1.0
  We lived here for 4+ years and everything written in this review is fact. There are so many negative things about this complex, and my review ended up being so long that you will want to give up reading. Gate reopens if it senses another vehicle tailgating, so this complex is gated but not really. Ceiling makes a really loud creaking noise when upstair neighbors walk. You can hear every single step and even when they flush toilet or turn on the shower. Walls are so thin that you can hear next door neighbors listening to music or watching TV. AC&heater smell like whatever your neighbors are cooking or smoking in their unit every time it comes on, which made us nauseous all the time affecting our health, and apt complex told us that odor from AC was “part of lease contract”. Maintenance crew came and checked and that’s it. Nothing further was done since they would had to rebuild this whole building to solve this issue. High staff & maintenance crew turnover rate. Residents park all over the places that they’re not supposed to-fire lanes, covered parking spot that’s not theirs, park over the lines and park single vehicle across 2-4 parking spots. Lots of vehicles with expired registration stickers or disabled vehicles in parking lots. Even stolen vehicles are parked in this complex since it’s so easy to go through gates without remote. Residents do not know how to put trash INSIDE the dumpster but would leave them on the ground right by the dumpster even though dumpster is not full at all. Dogs that are left alone in balcony/patio bark constantly and are disturbing, but owners of those give zero care. Move out charges -they would nickel and dime you for everything they “want” to replace. It won’t matter how clean you live and how much you clean the place before you move out. Luxer package room lockers are always full regardless of the time of the year, and there would be several packages just laying loose on the floor not secured at all. They say that uncollected packages would be sent back to sender if uncollected for 2 weeks, but there are packages from a few months ago still in lockers,and nothing is done about t. There’s no blindspot mirror by the dumpster on the creek & Parkridge blvd side, and apt didn’t care to install one even after residents recommended it. People would cut short when turning around that dumpster and almost collide with another vehicle or pedestrians. Several gym equipments were not operating, and apt complex never cared enough to repair or replace them even though the complex was aware of it. Also gym was closed for extended period of time last year, but the rent would go up $100 every year for less amenity and benefits. Community clubhouse costs around $200-$300 to rent for a day, and all that room has is an old couch and a table. Poor pavement-brinks are sticking up unevenly and a trip hazard. Mud in some people’s designated covered parking spot due to rack of rocks and grass. Great job for reading all this. This is not even all but if all these above are not enough for you to reconsider moving here, this is definitely a perfect place for you! Good luck.
• AA

  America America

  Jan 5, 2026
  1.0
  not good
• RG

  Robin G

  Jan 5, 2026
  4.0
  My experience here has been livable. The complaints I've read, I am happy to report those have not been my issues. I just wish there was some kind of cap on cost increases and new unexpected costs/bills...i.e. parking🤔
• XX

  Xena

  Jan 2, 2026
  4.0
  My first true apartment experience on my own and it has been an amazing one! The quality of the apartment itself is wonderful! You hear so many horror stories from others about how much their apartment sucks because of noisy neighbors or bugs or sucky maintenance. But not here. The walls, floors and ceilings are thick so you feel lil you have true privacy. They take pest control seriously and your maintenance requests seriously too. My only complaint is that the people within the complex throw anything and everything away so sometimes the trash bins around the complex get full quickly, but even then, maintenance does their best to keep it tidy and it gives you a chance to find perfect things that people just don’t want anymore (if you’re into some gentle “dumpster diving”). It would also be nice to have more dog pick up stations because of the pet traffic. I didn’t like when the gym was closed down for an extended period of time (several months due to renovations), but life happens and I feel they do their best to resolve the issues quickly and keep the renters up to date using their app and via emails and texts. I honestly gush when I talk about my apartment- I couldn’t have asked for a better complex!