We closed on our home with Pulte at Crosswinds three months ago, and it has been a nightmare ever since the temperatures started rising. The HVAC system can’t keep the house cool—on hot days, it struggles to maintain anything more than a 15-degree difference from the outside temperature.
For over a month now, we’ve been stuck in a cycle of blame-shifting between Pulte and Casa Mechanical, with no clear answers, no resolution, and no timeline for a fix. Technicians keep getting sent out only to shrug and say they don’t know what the problem is. Meanwhile, my calls are ignored or passed around from one department to another.
To make the home livable, I’ve had to pay out of pocket for portable air conditioners—because despite the warranty, they refuse to take real responsibility.
Frequently Asked Questions About Pulte Homes at Crosswinds
What are the closing costs for a new construction in Crosswinds?
The closing costs for a new construction home in Crosswinds vary, please ask your title agent at PGP Title for more information.
Am I responsible for indoor and outdoor pest solutions in Crosswinds?
You are responsible for indoor and outdoor pest solutions for your new home in Crosswinds.
Are there sidewalks and crosswalks for pedestrians in Crosswinds?
Yes, there are plenty of sidewalks and crosswalks for pedestrians in our new construction community of Crosswinds.
How do you enforce parking policies in Crosswinds?
The homeowners' association in Crosswinds is empowered to enforce parking with several different signs around the community. There are also designated areas for guests to park when visiting.
Is there a height restriction to plants, trees, and grass in Crosswinds?
The beauty of our new homes in Crosswinds is very important to us. Please check with your HOA manager regarding specific height restrictions to plants, trees, and grass.
What are the noise policies for common areas in Crosswinds?
While our new homes do not have a specific noise policy for the common areas, we ask that residents of Crosswinds please be considerate of others in the community when hosting get togethers that go late into the evening.
What does the homebuilder warranty cover in Crosswinds?
We don't just build you a new home, we stand behind it! That’s why, with every home at Crosswinds, we provide a limited home warranty that is easy to understand and based on common sense. We believe our homeowners have a right to expect a clean new home complete and free of defects at the time of closing. Things should work.
As detailed in our limited home warranty, if there are problems because of defects in materials and workmanship during the warranty term, we will arrange for their repair or replacement. In general and subject to certain exclusions, our limited home warranty includes coverage for materials and workmanship; coverage for heating, air conditioning, electrical, and plumbing systems; and coverage for structural components of the home. And, our home warranty transfers to the next owner if you decide to sell your home. Please visit our website to learn about our specific warranty coverages. There you can review the specific warranty booklet applicable to our homes in your market containing the complete limited home warranty terms, limitations and exclusions.
Do you offer trash pickup and recycling in Crosswinds?
Trash and recycling pickup for these new homes is handled through the city and is not an HOA item.
Are these new construction homes in Crosswinds great for raising kids?
The new construction homes in Crosswinds are great for households of all shapes and sizes. Families with kids, in particular, will appreciate the well-respected Hays Consolidated School District, while everyone can enjoy the community amenities, nearby parks and green spaces.
How much do homeowners association fees cost in Crosswinds?
As of April 2023, the HOA fees for the new homes in Crosswinds are $575 annually and include maintenance of the community, management fees, and more. Please check with the local Sales Consultant for the most up-to-date information.
What are the closing costs for a new construction home in Crosswinds?
Closing costs vary for new construction homes in Crosswinds; please consult your title agent at PGP Title for details.
Am I responsible for pest control inside and outside my new home in Crosswinds?
Yes, homeowners are responsible for both indoor and outdoor pest control in Crosswinds.
Are there sidewalks and crosswalks for pedestrians in Crosswinds?
Yes, Crosswinds has plenty of sidewalks and crosswalks throughout the community for pedestrian safety.
How are parking policies enforced in Crosswinds?
The homeowners' association enforces parking policies using signage and has designated guest parking areas.
Does Crosswinds have any restrictions on the height of plants, trees, or grass?
Yes, there are height restrictions; please check with your HOA manager for specific guidelines.
What does the homebuilder warranty cover for homes in Crosswinds?
The limited warranty covers defects in materials and workmanship, heating, air conditioning, electrical, plumbing, and structural components; the warranty is transferable to future owners.
What are the trash and recycling pickup arrangements in Crosswinds?
Trash and recycling services are provided by the city and are not managed by the HOA.
What are the operating hours for Pulte Homes at Crosswinds?
Open Monday, Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 6:00 PM; Wednesday and Sunday from 12:00 PM to 6:00 PM; closed on major holidays like Thanksgiving and Christmas.
What nearby places can residents visit for dining options near Crosswinds?
Nearby dining options include Ta Rico frutas y mariscos, a restaurant and coffee shop, and Taquizas la salsa voladora#2, a Mexican restaurant and food truck, perfect for casual meals.
How can nearby construction and home development services support new homeowners at Crosswinds?
Nearby companies like Highland Homes at Crosswinds and Pacesetter Homes Austin provide construction and development services which can assist with home improvements and neighborhood growth.
Are there automotive services nearby for residents of Crosswinds?
Yes, residents can access services such as Fuentes Tire Shop for tire needs, 10k Details for auto detailing and repair, and Jacob's Auto Sales for vehicle purchases.