Maintenance Quality
Luis Rodriguez received numerous commendations for his prompt and effective maintenance service, with many residents expressing gratitude for his friendly demeanor and quick response times.
Communication Issues
Several reviews highlighted poor communication from management, particularly regarding maintenance requests and tenant concerns.
Pest Problems
Multiple customers reported significant issues with pest infestations, particularly roaches, which have not been adequately addressed by management.
Mixed Experiences
While some residents praised the community atmosphere and staff, others expressed dissatisfaction with the overall management and maintenance of the property.
Security Concerns
There were complaints about vehicle towing practices and a lack of security, leading to frustrations among residents.