Business Details
About
Apartment BuildingApartment Rental Agency
Woodland Hills Apartments is a place where you can relax in one or two-bedroom residences and their shared amenities while benefiting from a zero-deposit waiver and discounted housekeeping services offered through Spruce. The location provides even more peace of mind and opportunities for fun. Our apartments are on Northgate Drive in Irving, TX, a short ride away from Fortune 500 companies, such as Fluor Corporation, prestigious universities like the University of Dallas, and iconic entertainment venues such as Toyota Music Factory. Schedule your personal tour today and discover your new home at Woodland Hills Apartment!
Location
Hours
Reviews
3.4
148 reviews
5 stars
80
4 stars
10
3 stars
3
2 stars
4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Many residents reported ongoing maintenance problems, including unresolved work orders and poor response times from the maintenance team.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for being rude or unprofessional, leading to mixed experiences.
Cleanliness and Upkeep
Several reviews highlighted concerns about the cleanliness of the property and common areas, including overflowing trash and dirty amenities.
Management Communication
Residents expressed frustration over poor communication from management, including unreturned calls and lack of updates on maintenance requests.
Mixed Resident Experiences
Overall satisfaction varied widely, with some residents enjoying their time and others feeling neglected and dissatisfied with their living conditions.
- SSsecret_squirrel2 days ago5.0Maintenance guy Drew Halk came on a Saturday and repaired a faulty AC the part they needed was sent from the supplier but was wrong size so he spend many hours getting a part from an unoccupied intricate installing that. Ok it’s not new but it did the job. Thank you Drew, a very nice guy very friendly and made sure everything worked fine. Great job!
- QNQuincy Neal2 days ago1.0So glad i no longer live here! Be careful when moving here. Its old and run down. The staff got attitude issues and half the time dont know what their talking about. They will charge you for every little thing. Make sure when you move out you take pictures and videos for everything. I cleaned my whole apartment and they tried to charge me $60 - $90 for a "cleanup fee" cause they found a speckle of dust under the stovehood. I fought that with the video and got it removed. If i didnt have video, they would have used that to lie and not fix it. Leaking in one bedrooms and bad ventilation in the townhomes. Constantly dusting everytime you clean the same day. Water pipes was so messed up. Once you got hot water, no cold water and vice versa. First apartments where my car got stolen out of. Never put up cameras like they promised the last few years. Looking for a place to live? Then don't choose this one. If you do, then good luck!
- JFJaycen FloresNov 15, 20255.0⭐️⭐️⭐️⭐️⭐️ Amazing experience with Cynthia! Cynthia, the assistant manager at Woodland Hills Apartments, is truly the best. She’s super friendly, always helpful, and always makes sure any issue with my home is taken care of quickly. I actually enjoy coming into the office just to chit-chat with her — she’s that great!
- KKKamoraNov 15, 20251.0My papa lived here and honestly it’s terrible.They have mice, roaches, and feral cats everywhere.Throughout the night it’s really loud and reeks with the smell of poop. They do half effort paint over jobs, maintenance is lazy and don’t show up half the time and they think there rent price is expected. Would not recommend unless your desperately in need for a place to stay honestly and respectfully! Gratefully I was able to get my grandfather out here and into a better place!!
- SLSylvia LockettNov 12, 20255.0Drew Hall did a Fantastic Job, Every time, he has to fix things for Me. I am So Glad, Woodland hills, Hired him. He is a Very Good Worker & does a Great job. He is Very Polite, & Need a Raise, and Also I Want to Compliment, Ms. Betty for Coming a board. Her Word is her Bond, & I am So Greatful, She is Our Manager. & Also Cynthia Castillo, She is the Main Reason, I Stayed this long. Also Adeil Canizalez for Always doing his best as Maintenance and is Very Good at what he Does. Thank 😊 You for having these Great People on Property. Keep up the great Work. Sincerely Yours, Ms . Lockett. Apt .1505
Frequently Asked Questions About Woodland Hills
What types of apartments are available at Woodland Hills?
Woodland Hills offers one and two-bedroom apartments designed for comfort and relaxation.
Are there any special offers or services available to residents at Woodland Hills?
Yes, residents can benefit from a zero-deposit waiver and discounted housekeeping services through Spruce.
What are the leasing office hours at Woodland Hills?
The leasing office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Woodland Hills located?
Woodland Hills is located at 3541 W. Northgate Dr., Irving, TX 75062, United States.
How can I schedule a tour of Woodland Hills apartments?
You can schedule a personal tour by visiting https://www.thewoodlandhills411.com/scheduletour# or by calling +1 972-607-9890.
What nearby attractions are close to Woodland Hills apartments?
Nearby attractions include the University of Dallas and the Toyota Music Factory, both offering opportunities for education and entertainment.
Are there convenient moving and storage services near Woodland Hills?
Yes, Ez Pro Movers LLC, a storage facility and moving service, is located nearby to assist with your moving needs.
What places of worship are near Woodland Hills?
Nearby places of worship include Annoor Center mosque, Ethiopian Evangelical Baptist Church, and Northgate United Methodist Church.
Are there any grocery or convenience stores near Woodland Hills?
Tom Thumb Express gas station and convenience store is located close to Woodland Hills apartments for your everyday needs.
What recreational or dining options are available near Woodland Hills?
Residents can enjoy dining at Pho Empire, a Vietnamese restaurant nearby, and can explore entertainment venues like Toyota Music Factory.