Mission at La Villita is located at 635 E. Royal Lane Irving, TX and is managed by Gaines Investment Trust, a reputable property management company with verified listings on RENTCafe. Mission at La Villita offers 1 to 3 bedroom apartments ranging in size from 637 to 1250 sq.ft. Amenities include Air Conditioned, Carport, Ceiling Fan, Fireplace, Fitness Center and more. This rental community is pet friendly, welcoming both cats and dogs. Property is located in the 75039 ZIP code. For more details, contact our office at (855) 976-1517 or use the online contact form and we will get back to you as soon as possible.
Erika Chavez received numerous positive mentions for her helpfulness and professionalism during the leasing process, while Matthew faced criticism for his rudeness and lack of responsiveness.
Maintenance Issues
Residents frequently reported ongoing maintenance problems, particularly with pest control and appliance malfunctions, leading to dissatisfaction.
Move-Out Charges
Many reviews highlighted unfair and excessive move-out charges, with residents feeling they were charged for damages that were not their responsibility.
Cleanliness and Condition
Several customers noted issues with cleanliness and the overall condition of the apartments, including pest infestations and outdated appliances.
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janani jani
Dec 29, 2025
5.0
N’Kiesa King helped to complete the leasing process smoothly.
AM
Anusha Marella
Dec 14, 2025
3.0
Here my experience is good.
SM
Srikanth M
Dec 4, 2025
1.0
Current Resident – Rent Payment Portal Disabled Without Justification.
I am currently a resident at Mission at La Villita, and recently I experienced a major issue after a bank fraud incident caused two ACH returns. Management permanently disabled my online resident portal for all payment methods, including debit/credit card. I fully understand ACH may be disabled, but I only requested the option to pay with a debit/credit card, which every modern community supports and which cannot bounce.
Both the onsite manager and the regional manager told me there are “no options” and that I must pay only by cashier’s check, even if I travel out of the country. My signed lease agreement does not contain any rule stating that my online payment access can be permanently removed.
As a current resident who pays rent responsibly, I simply need reasonable access to make payments. I hope corporate reviews this situation and provides a fair resolution.”
DB
Dinesh Balmuri
Oct 11, 2025
5.0
Erika Chavez was incredibly understanding and made the leasing process quick and effortless. She stayed in constant communication, reaching out and responding promptly at every step. Erika Chavez’s professionalism, dedication, and attention to detail made the entire experience smooth and stress-free. I truly appreciate how efficient and supportive she was throughout the entire process!
FG
Fernando Garcia
Sep 30, 2025
5.0
I moved in March this year with help of the leasing agent Erika Chavez. She ensured the move in process was smooth and fast! And since my time being here I love the community! Highly recommend leasing here the office and maintenance staff is amazing!