Management Issues
Customers frequently reported unresponsive and unprofessional management, with many complaints about poor communication and lack of follow-up on maintenance requests.
Maintenance Problems
Numerous reviews highlighted ongoing maintenance issues, including slow response times, unresolved work orders, and poor upkeep of facilities.
Cleanliness and Safety
Many residents expressed concerns about cleanliness, including dirty common areas and pest issues, as well as safety concerns related to broken security features.
Positive Staff Experiences
Despite the overall negative feedback, some customers praised specific staff members for their helpfulness and professionalism, particularly in leasing and maintenance.
High Costs vs. Value
Several reviews indicated that the apartments are overpriced for the quality and services provided, with many residents feeling they could find better options elsewhere.