Delante

3.2
153 reviews

About

Apartment Building

Location

Delante
1001 Lake Carolyn Pkwy, Irving, TX
75039, United States

Hours

Reviews

3.2
153 reviews
5 stars
77
4 stars
6
3 stars
3
2 stars
4
1 star
63

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported unresponsive and unprofessional management, with many complaints about poor communication and lack of follow-up on maintenance requests.

Maintenance Problems

Numerous reviews highlighted ongoing maintenance issues, including slow response times, unresolved work orders, and poor upkeep of facilities.

Cleanliness and Safety

Many residents expressed concerns about cleanliness, including dirty common areas and pest issues, as well as safety concerns related to broken security features.

Positive Staff Experiences

Despite the overall negative feedback, some customers praised specific staff members for their helpfulness and professionalism, particularly in leasing and maintenance.

High Costs vs. Value

Several reviews indicated that the apartments are overpriced for the quality and services provided, with many residents feeling they could find better options elsewhere.
  • VV
    Vaseem Mohammed (Vaseems)
    3 days ago
    1.0
    PLEASE DO NOT MOVE HERE! Times are hard and no matter how great of a resident you are or how on time your rent payments are…none of that matters. Richdale (the owners of Delante) will charge you for everything when you move out! When I move out my moveout date was informed to me as Nov 15. As per the agreement it was 1month. They asked me for two months. I agreed. but suddenly they informed me 15days before I need to move out and cannot be extended. I have exactly 15 days to move out. I found another apartment and moved out on Nov 15. They charged me for that 15 days, + Deodorizing apartment 300$ they charge. It is their duty to deodorizing not mine. We are paying rent to use it. Why should we give for deodorizing? They add lot of other charges and total they charged 1800 for move out. it is not worth it and they do not value you! Plus, they will not keep up with the maintenance and if something goes wrong, you will be blamed and charged. I am finally happy and you should be too! There are much better options for you elsewhere! Money is everything here. Response to the owner reply: I have already reached out to leasing office and they asked mento call move put team. They don't listen to my concern at all. I don't think there is any use reaching out. It's a loss for me staying at Delante.
  • AC
    alex andres (CookieMonster)
    Dec 1, 2025
    1.0
    The people from admin dont do their job. you can ask for something and they say that they will get back to you that same day and you dont hear back from them for a whole month. Very unprofessional, the owners of Delante are wasting their money hiring these people.
  • FC
    Finomenal Reviews &UGC Creator
    Oct 12, 2025
    3.0
    Well I had a nice tour of the property despite the reviews. But I never received a follow up call or email regarding the unit, etc. Nowadays it's so much competition you'd think they're on top of the marketing. I guess they had no interest in my business.
  • IM
    Isaiah Munton
    Sep 30, 2025
    1.0
    This is the worst apartment complex to live in Las Colinas. They moved me into a unit with foundation issues. Cracks growing all though the walls. Windows were falling in and leaking during storms. I made multiple maintenance request and they would magically not show up in their system. They do not clean anything. There was puke in the stair way right next to the management office for 2 months which is the attached picture. Everything is moldy. Don’t get me started on the smells. Do not move here.
  • SS
    Sunny
    Aug 30, 2025
    2.0
    Horrible entry path to apartment....you have to go to lobby and elevator and long walk. Seniors and uber delivery stay away from this place