Timberlakes at Atascocita

Reviews

• RC

  R Cole

  Feb 5, 2026
  5.0
  Ms. Marketa was extremely kind and helpful. If she can’t help you, she has resources that she will give you to help you. Thank you Ms. Marketa.
• MM

  Marquan Mikle

  Jan 15, 2026
  1.0
  I rented apartment G25 for just over a year. When I first moved in, the apartment was heavily infested with small cockroaches. They were coming from holes in the caulking around the kitchen, behind the refrigerator and range, inside the tubing of every window blind mechanism, and from the seams of the carpeting in every room. After submitting a service request, it took about two weeks before the cockroach activity stopped. By that point, I was concerned that they had already spread to my clothing, furniture, and other belongings. The apartment complex is located directly next to a wastewater facility. When the wind blows toward the complex, the entire property smells strongly of sewage. Marijuana smoking is very common throughout the property. On one occasion, I had to walk my three children past an active smoke session in the stairwell. The stairwells themselves are consistently dirty and poorly maintained. Management promised they would be pressure washed, but this never happened. Residents leave trash bags outside their doors nightly for valet pickup; however, there is no trash pickup on Friday or Saturday nights. As a result, garbage sits out for days, attracting large cockroaches that routinely swarmed my patio. There was also an incident where a baby possum became trapped in the garbage can outside my apartment and nearly bit me when I did not notice it while throwing away trash. There are no screens on the patio doors or windows, making it impossible to ventilate the apartment without allowing insects inside. The air conditioning unit located above the bathtub developed a leak from the compressor. Rust-colored water dripped onto my toilet and onto my children while I was trying to bathe them. It took over 10 days for maintenance to fix the issue, despite multiple requests. It was extremely frustrating and unacceptable. I submitted my notice to vacate using the email address provided by the leasing office, but management later claimed they never received it. As a result, I was forced to stay two months longer than planned. While this ultimately worked out for me due to the timing of closing on a nearby home, the situation could have been avoided. The office later admitted that an employee failed to forward the email to the appropriate manager. I had several lengthy conversations with office personnel, particularly Marquita, and found her to be unprofessional and unhelpful. Instead of addressing the issue directly, she frequently went off topic, speaking about federal matters and personal religious beliefs rather than focusing on resolving the situation. This made communication extremely frustrating. I cannot say with certainty, but I strongly suspect that my children and I became ill after swimming in the pool. Management insisted the pool was properly maintained and stated no other illnesses were reported, so this may be coincidental. Overall, the complex was generally quiet, and if you are not bothered by marijuana smoke from neighboring patios, it may be tolerable for some. However, due to the cockroach infestation, slow maintenance response times, sewage odors from the nearby wastewater facility, inconsistent 60-day notice policy, and poor management communication, I would not recommend this apartment complex to others.
• MQ

  Melanin Queen

  Oct 26, 2025
  1.0
  Do not move here. They take their time to come and fix issues. Having a water leak in the apartment not once but twice and I’ve only been in this place for 2 months is unacceptable. When I first moved in they had knats all over the apartment. Took them about 2 weeks to get rid of them. When u call the emergency number and leave a message you get a response back from a BOT telling you your maintenance requests isn’t an emergency when piss is literally coming from the bathroom above me. I wish I didn’t renew my lease here. Management is no help at all. The only way you gonna get help is if u go up there directly. Sometimes they do not answer the phone. If u can move elsewhere please do. I renewed my lease in August and move to a bigger unit and regret it. Don’t waste your time or money at this place.
• JE

  Jazmyne Escobar

  Oct 24, 2025
  5.0
  I’ve had such a great experience since moving in! My leasing agent Ana was absolutely amazing and made the whole process smooth and stress free! We were approved and moved in within a week. Everyone in the office has been so kind and welcoming, and the maintenance team is just as great; quick, helpful, and friendly. The neighbors are wonderful, and the overall community feels safe and inviting.
• AA

  Alondra aguilar

  Oct 23, 2025
  5.0
  Let me start by saying that this was one of the best touring experiences I’ve ever had. Ana was phenomenal, she made me feel comfortable and welcomed. She answered all my questions and addressed my concerns head on. This is definitely a place to call home. I look forward to working with her in the near future. Thank you!