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Eagle Crest Apartments

3.3
(121 reviews)

Business Details

5303 Atascocita Rd, Humble, TX
77346, United States
(281) 852-2585
https://www.eaglecrestliving.com

About

Apartment Building
Finding an apartment for rent in Humble, TX, is easy when you lease from Eagle Crest Apartments. Our garden style 1 & 2 bedroom apartments are just what you need to simplify your home search. The space you want is waiting for you at Eagle Crest Apartments.

Location

Eagle Crest Apartments
5303 Atascocita Rd, Humble, TX
77346, United States

Hours

Reviews

3.3
121 reviews
5 stars
62
4 stars
4
3 stars
8
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Safety Concerns

Numerous reviews highlighted issues with safety, including car break-ins, theft, and a high crime rate in the area.

Maintenance Issues

Many residents reported slow or inadequate responses to maintenance requests, with some issues remaining unresolved for extended periods.

Staff Performance

While some staff members received praise for their helpfulness and professionalism, others were criticized for poor customer service and lack of responsiveness.

Cleanliness and Upkeep

Several reviews mentioned problems with cleanliness, including pest infestations and poorly maintained common areas.

Community Atmosphere

Mixed feedback on the community environment, with some residents enjoying a friendly atmosphere while others reported disturbances and noise issues.
  • TG
    Tagan Gilmore
    4 days ago
    1.0
    If I could give this apartment a -10 stars I would. I would first like to say this was my first apartment I’ve moved into. The first week I’ve noticed a manager was being nosey and paying attention to my home. Walked into my home without my permission at times asking people why were they in my home. ( the one that works in the back with black hair ). I’ve worked out of town alot and also really was never home but I knew due to my family check in and out of my home. Second I would like to say ROACHES ROACHES ROACHES. The apartment was very infested with roaches. The sewer was horrible. The maintenance was horrible as well. I’ve literally broke my lease due to me not being comfortable or even dealing with the roaches and the nosey office people or invading my privacy. Please do not move here it’s nothing BUT ROACHES AND them wanting your money. ROACHES ROACHES ROACHES ROACHES !!
  • TM
    Treylan Mouton
    Sep 12, 2025
    1.0
    Horrible front staff.. cars are always getting broken in.. they do nothing about it. & always will find more ways to get more money out of you.
  • AJ
    Anthony Coutee Jr
    Dec 4, 2023
    5.0
    Love it here it’s been peaceful and pleasant and the staff are wonderful
  • AB
    Ashley Burrell
    Dec 17, 2021
    1.0
    My mom looked at these apartments about 6 months after Hurricane Harvey and I told her that she shouldnt move over here because the apartments aren’t well kept…and they clearly all down stairs towards the back and middle flooded…she decided to move somewhere else…well fast forward to a little over a year ago she decided to move here and I honestly tried to talk her out of it…she pays $1400 in rent for an apartment here…her apartment has been invested with roaches and water damage issues numerous times…the office staff is so rude and lack common customer service skills..every time she calls to make them aware of a situation…it takes months for them to come…where is the sense of urgency…water damage causes mildew, the floors to buckle, and baseboards to crack but I guess that’s not important. The carpet was poorly cleaned…clearly stained…the doors were painted shut..outside storage included… My mom is to old to go back and forth with the office staff about things like this..I live along the beltway I pay $8 more in rent my apartment is beautiful the maintenance is awesome…there is no way I WOULD STAY IN AN APARTMENT THIS OLD THAT DOES NOT OFFER ANYTHING…they will lie and tell you anything for you to move in! DO NOT FORGET THE FEES ADDED TO YOUR RENT Building and Facilities Fee Pest Control Sewer Base Trash Trash Admin Fee Water Bill Water Base Charge MANAGEMENT HAS CHANGED A FEW TIMES AND ITS STILL TERRIBLE. Dear management, Please understand that there are many people whom do not have a desire to become home owners…so if you would like to keep long term renters or even build healthy relationships with short term renters…you need to understand that your community property has pests, rodents, the exterior and interior is dirty, the hallways and balconies have a bunch of miscellaneous items sitting around, the dumpsters are always overflowing including chairs and sofas out sitting for weeks, you have poor maintenance and upkeeping, the parking lot is not well paved, and they have spiderwebs EVERY WHERE! But just like a stylist giving a client a bad hair cut…your client can look terrible but if you offer Good Response Management, Assurance of help, Empathy, Understanding the concern, Security, Continuous Improvement, And Value each person…you will build personal relationships where good things will be reciprocated and people will still feel good about spending their hard earned money even if they did not receive the outcome they may have wanted.
  • 6P
    6 Points
    Nov 2, 2021
    5.0
    Ms Jaime is easily the best manager ever! She’s very understanding and really listens if there are any concerns. Eagle Crest is an awesome place to live.

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