About
Apartment Building
Location
Reviews
3.6
246 reviews
5 stars
143
4 stars
10
3 stars
9
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Tracy and other staff members received consistent praise for their helpfulness and professionalism, making the leasing process easier for many residents.
Maintenance Issues
Numerous complaints about slow or ineffective maintenance responses, with many residents reporting unresolved issues and poor communication from management.
Safety Concerns
Residents expressed significant concerns about safety, including reports of break-ins, pest infestations, and inadequate security measures.
Property Condition
The apartments are described as old and in need of repairs, with issues like mold, roaches, and general neglect reported by multiple tenants.
Mixed Experiences
While some residents enjoyed their stay and appreciated the location and amenities, many others had negative experiences, leading to a divided overall sentiment.
- BCBrenda Chavarria2 days ago1.0If I could give 0 stars I would. The roaches are out of control. You are not safe in these apartments. The gate constantly breaks down. Security is a joke. He just stays parked in one spot and does nothing.The building looks like it is about to collapse. Just walk around and find out for yourself. Save your money and look elsewhere.
- DDDevvoAwesomeNov 23, 20255.0Tracy at Woodlake Oaks has made this move very effortless. Very easy to work with. Signing a lease here was a not a second choice this place is lovely and very inviting.
- JMjohn martinezNov 13, 20255.0Tracy and lisandra has been great. I love being a resident. I made 8 work orders and they was completed the same week. Keep up the good work
- TTTiffy ThorntonNov 13, 20255.0Tracy did a wonderful job with showing the property to me and my family
- JFJosue FunesNov 10, 20255.0I moved in 2 months and Tracy the manager has been great. First off I love the apartment and space. She has been nothing but wonderful since she has been helping me. They have too two dog parks and the tennis court across. I would recommend anyone to apply