Business Details
7575 Office City Dr., Houston, TX
77012, United States
Certified by Willow Creek • Feb 08, 2026
(833) 371-8516
Certified by Willow Creek • Feb 08, 2026
https://www.mywillowcreekapartment.com
Certified by Willow Creek • Feb 08, 2026
About
Certified by Willow Creek • Feb 08, 2026
Apartment Rental AgencyApartment Building
Location
Certified by Willow Creek • Feb 08, 2026
Hours
Certified by Willow Creek • Feb 08, 2026
Reviews
3.6
512 reviews
5 stars
249
4 stars
66
3 stars
44
2 stars
27
1 star
126
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Customers reported inconsistent and slow maintenance responses, with some experiencing unresolved issues and lack of urgency.
Customer Service
Many reviews highlighted poor customer service from the leasing office, with complaints about rude staff and lack of accountability.
Cleanliness and Safety
Several customers noted cleanliness in common areas, but many expressed concerns about pest issues and safety, including reports of theft and inadequate security.
Positive Experiences
Despite the negative feedback, some residents praised specific staff members for their helpfulness and the overall community atmosphere.
- MRMartin RomeroJan 28, 20265.0Gracias x Esta Eficiencia e las reparaciones de cada nesecidad estoy muy Agradecido por Tanta Efiviencia
- NCNora ChavezJan 20, 20265.0Maintenance tech did an excellent job, thank you Mr. Montoya for completing the work orders submitted in a timely manner.
- VJVickie JohnsonJan 15, 20265.0Chris diagnosed the microwave problem telling me that I needed a new one and that it would be a few days. Fortunately, the microwave came in two days Chris installed it did a beautiful job. Did it quickly and neatly thank you.
- FAFabian AriasJan 6, 20261.0De lo peor en rentas en toda el área de Houston…😬
- NDNeha DhandaDec 26, 20251.0Very Disappointing Maintenance Response I submitted a maintenance request on Thursday night. On Friday, I called multiple times to follow up. Since the morning, I was repeatedly told that maintenance would be coming “soon.” Finally, at 4 PM, I was told that my issue is “not an emergency”, that they are handling “more important things first,” and that they cannot even give a timeframe for when my issue will be addressed. This level of communication and lack of urgency is highly unacceptable, especially after repeated calls and assurances throughout the day. Residents should not be left waiting indefinitely with no clear updates. Based on this experience, I do not recommend anyone leasing here if you expect responsive or reliable maintenance service.
Frequently Asked Questions About Willow Creek
What are the office hours for Willow Creek apartments?
Willow Creek is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturdays from 10:00 AM to 5:00 PM. It is closed on Sundays.
Where is Willow Creek located?
Willow Creek is located at 7575 Office City Dr., Houston, TX 77012, United States.
What types of apartments does Willow Creek offer?
Willow Creek offers 1 and 2-bedroom apartments in Southeast Houston.
How can I contact Willow Creek for inquiries or rentals?
You can contact Willow Creek by phone at +1 833-371-8516 or toll-free at +1 833-280-4459.
Where can I find more information or floor plans for Willow Creek apartments?
More information and floor plans are available on their website at https://www.mywillowcreekapartment.com/floorplans.
Which nearby restaurant is recommended for Mexican or Tex-Mex cuisine?
Taqueria las unicas and Salva Mex Restaurant are nearby great options for Mexican and Tex-Mex food near Willow Creek.
Are there any nearby schools near Willow Creek for families with children?
Yes, Sanchez Elementary School is a nearby public elementary and preschool option for families.
Where can residents go for pharmacy or health services close to Willow Creek?
Gulfgate Community Health Center Pharmacy and Harris Health Gulfgate Health Center are nearby locations for health and pharmacy needs.
Are there convenient grocery stores close to Willow Creek?
Supermercado Gigante is a nearby grocery store and supermarket for convenient shopping.
Where can Willow Creek residents find beauty and grooming services nearby?
Bellas Crystal by lupita, a nail and beauty salon, and BB's Super Cuts and More, a barber and beauty salon, are located nearby for grooming services.
Brand Certified Facts from Willow Creek
Willow Creek partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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