Willow Creek

3.5
504 reviews
Get DirectionsCallWebsite

Business Details

7575 Office City Dr., Houston, TX
77012, United States
(833) 371-8516
https://www.mywillowcreekapartment.com
GoogleFacebook

About

Apartment Rental AgencyApartment Building

Location

Willow Creek
7575 Office City Dr., Houston, TX
77012, United States

Hours

Reviews

3.5
504 reviews
5 stars
243
4 stars
65
3 stars
45
2 stars
27
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff professionalism; some praised individual staff members for their helpfulness, while others reported rudeness and lack of accountability.

Maintenance Issues

Recurring complaints about slow and ineffective maintenance responses, with many residents reporting unresolved issues such as leaks and pest problems.

Cleanliness and Safety

While some residents appreciated the cleanliness of the property, others raised concerns about pest infestations and safety issues, including theft and inadequate security.

Community Atmosphere

Several reviews highlighted a positive community atmosphere with amenities and a friendly environment, although some residents expressed dissatisfaction with management and rules.

Rent and Value

Concerns about rising rent prices without corresponding improvements to the property, leading some residents to consider moving out.
  • DA
    dom aldi
    4 days ago
    1.0
    Don’t move into the place. The leasing office is horrible. They put notices on your door after hours so you can’t call but they refuse to fix things that are broken. The parking is bad and when someone hits your car it’s on you to fix. When you have a complaint no one responds. Not worth the headache
  • KB
    Keisha Butler
    Nov 10, 2025
    5.0
    Many thanks for maintenance department on a safe and secure work order repair. Teamwork makes the dream work
  • AK
    Ana Katz
    Nov 6, 2025
    1.0
    I’m so sad to leave this review. It saddens me that after being such a loyal customer I get treated poorly by management. I won’t leave a long review, but as it was asked of me, I would not recommend anyone to live here. Too many rules to abide too, and the complex simply doesn’t abide to them starting with the residents they let in wrongfully! Wishing nothing but the best as maybe this complex needs empowerment for a better team!
  • LF
    Lourdes Flores
    Oct 14, 2025
    1.0
    .ucha rayadera de carros ,Mal mantenimiento ,y muchas ratillas de 2 pa y as y de 4 patas la seguridad en los an̈os que yo vivi en ese lugar le hablavan a la grua por cual quier cosita y se creian policias la verdad no volveria a vivir en este lugar
  • VG
    Violet Gibson
    Oct 8, 2025
    4.0
    Love living at willow creek, the location is unbeatable with everything within walking distance from shopping to dining, it's so convenient!
Read more reviews on Google

Frequently Asked Questions About Willow Creek

What are the office hours for Willow Creek apartments?

Willow Creek is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturdays from 10:00 AM to 5:00 PM. It is closed on Sundays.

Where is Willow Creek located?

Willow Creek is located at 7575 Office City Dr., Houston, TX 77012, United States.