Maintenance Issues
Numerous residents reported unresolved maintenance requests, with many stating that issues were marked as completed without any actual work being done.
Customer Service
While some staff members received praise for their helpfulness and professionalism, others faced criticism for poor communication and unresponsiveness.
Safety Concerns
Several reviews highlighted safety issues, including reports of theft, gunshots, and pest infestations, leading to a negative perception of the overall living environment.
Property Condition
Residents expressed dissatisfaction with the overall condition of the apartments, citing problems such as pest control, maintenance delays, and inadequate repairs.
Positive Staff Interactions
Despite the negative feedback, many customers appreciated the friendliness and attentiveness of specific staff members, particularly in the leasing office.