Business Details
About
Apartment Building
Location
Hours
Reviews
3.6
319 reviews
5 stars
189
4 stars
16
3 stars
6
2 stars
10
1 star
98
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing staff, particularly Alex and Lynda, for their professionalism, helpfulness, and responsiveness throughout the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow responses to requests and unresolved pest control issues, particularly with roaches.
Cleanliness Concerns
There were multiple complaints about the cleanliness of common areas, with reports of litter and dog waste being left unattended for extended periods.
Community Atmosphere
Despite some negative feedback, many residents enjoyed the peaceful environment and community amenities, noting the overall pleasant living experience.
Security and Safety
Concerns were raised about security issues, including incidents involving homeless individuals and inadequate responses from management regarding safety complaints.
- YByanala bharathOct 31, 20255.0I’ve had such a great experience living at The Voss Apartments. From the very beginning, the front-desk and leasing staff have been incredibly welcoming and professional. They always greet me with a smile
- SMSafa MalikzadOct 18, 20255.0It’s a pretty place in good service.
- SJSharifa JorazadaOct 16, 20255.0Lenda and Alex are always a great people who listen our requests actively and making sure to help us as much as they could. We are very grateful for them to have here. 5 star deserves.
- BNBenjamin NdiweOct 10, 20251.0This is the worst apartment I have ever lived in . Will never recommend this place to any body . The Entrance to the hallway is extremely dirty. Since I moved in May, I have been complaining to the management about the place but they not doing anything about it. People will litter things everywhere . Roaches everywhere too . It’s like if one is living on Bissonnet st . I have pictures that I intend uploading soon if nothing is done
- SBSanket BaleSep 22, 20255.0My leasing experience at The Voss was excellent thanks to Lynda. She gave me a detailed tour, explained all the amenities, and guided me through the lease step by step. Very professional and welcoming—I couldn’t have asked for a smoother process.