The Retreat at Steeplechase

Reviews

• DR

  Diona Rowe

  1 day ago
  1.0
  Nothing ever gets fixed they just clear it out of system without fixing anything
• FF

  Flurdie

  Feb 25, 2026
  1.0
  Instead of them sending me move out statement, they just sent it to collections without notifying me first. Very unprofessional.
• JV

  Jose Vela

  Feb 25, 2026
  1.0
  Beatiful place to live, leasing office is horrible. DO NOT MOVE. They take months to do repairs, leasing office is horrible and rude specially the manager. DO NOT TRUST THEM they will tell you something one day and dont keep their word. They do not respect contracts.
• MT

  Maria Bravo torres

  Feb 12, 2026
  1.0
  Mi compan̈ero un Adulto de 72 años con problemas de su cadera y usando andadera, recibió un trato grosero egoísta prepotente y estúpido de parte de la mana gerente una señora también anciana mal carácter, es increíble el corazón negro de esta cosa... por favor EVITEN RENTAR AQUI ES UN LUGAR EN DECADENCIA Y SALADO.
• KZ

  Kaze Zilinskas

  Jan 12, 2026
  2.0
  I've been living in these apartments for 8 years. It's a large community, and we've always had maintenance problems, but this past year, 2025, and so far in 2026, has been the worst. There are far too few maintenance employees for the size of the community, and they aren't trained for all types of repairs. I imagine the volume of complaints has contributed to the bad mood of the administrative staff, who reluctantly review your requests. We're in a vicious cycle of complaints, delays, and poor service. They should hire more maintenance staff, even on a temporary basis, to catch up. I've been waiting for over a month for a new washing machine to replace the one that broke in my apartment, after having reported problems with it for almost two years, and my request is still on hold. The carpet in my bedroom and study is falling apart after a storm a couple of years ago flooded my room due to cracks in the windows. They only removed part of the padding under the carpet but never fixed the windows or the water leak. This has caused the carpet to rot, fray, and come apart in pieces, not to mention the terrible smell. The situation in these apartments has changed, and not for the better. The owners and their managers don't invest the necessary resources, but they do raise the rent, and every email they send is accompanied by threats. But when they fail to fulfill their obligations, they don't even respond to emails; they don't offer an alternative or compensation. On the contrary, threats and sour faces are all you get. I try to understand them, and I prefer to think that it's the owners who aren't giving them enough resources to manage such a large complex. I wish my home could go back to being the beautiful paradise where I could relax. I don't want to have to move, and I hope this message reaches the people truly responsible for funding this complex. Otherwise, and for now, I don't recommend that anyone move here.

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