Management Issues
Customers frequently reported unprofessional and unresponsive management, particularly criticizing Tamika for her lack of support and communication.
Pest Control
Numerous reviews highlighted significant pest issues, including roaches and rodents, with complaints about ineffective pest control measures.
Maintenance Performance
While some customers praised the maintenance team for their promptness and effectiveness, others reported unresolved issues and poor quality repairs.
Safety Concerns
Several reviews expressed concerns about safety, citing crime incidents and inadequate security measures, such as non-functional gates.
Mixed Customer Service
Feedback on customer service was mixed; while some staff members were praised for their friendliness and helpfulness, others were described as rude and unprofessional.