The Parker at Ellington

3.8
252 reviews

About

Apartment Building
Welcome to The Parker at Ellington, your cozy and comfortable new home in the Edgebrook section of Houston in Harris County. These gorgeous garden-style apartments feature upgrades like wood-style floors, modern light fixtures, spacious closets, and a private patio or balcony, and our floor plans are designed to suit your every need.

Location

The Parker at Ellington
12801 Roydon Dr, Houston, TX
77034, United States

Hours

Reviews

3.8
252 reviews
5 stars
155
4 stars
20
3 stars
11
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported unprofessional and unresponsive management, particularly criticizing Tamika for her lack of support and communication.

Pest Control

Numerous reviews highlighted significant pest issues, including roaches and rodents, with complaints about ineffective pest control measures.

Maintenance Performance

While some customers praised the maintenance team for their promptness and effectiveness, others reported unresolved issues and poor quality repairs.

Safety Concerns

Several reviews expressed concerns about safety, citing crime incidents and inadequate security measures, such as non-functional gates.

Mixed Customer Service

Feedback on customer service was mixed; while some staff members were praised for their friendliness and helpfulness, others were described as rude and unprofessional.
  • WP
    Woian Phipps
    Dec 6, 2025
    1.0
    Has not been great.
  • KV
    Kelly Velasco
    Oct 22, 2025
    1.0
    Tamika talked over me and didn’t help at all. Her customer service is no where what she said it was. The bank my bf had the payment didn’t go through and she didn’t listen about my concern or the fault of the bank who dismissed the charge. My special was taken off and my apartment was made and painted halfway and rushed before move in. My vents were painted over, communication before move in was horrible. I will be going towards court if they do not follow through with my concerns.
  • JB
    Jana Britton
    Sep 19, 2025
    1.0
    If I could give this place a “0,” I would. Please, if you are considering moving here, don’t. This community is not safe, and management allows residents to bully and intimidate others simply because they don’t like them. In my case, the neighbor repeatedly called the police over the smallest noises—even accusing me of domestic abuse because my autistic grandson, who can sometimes be loud, was visiting. I lived in fear of retaliation from both the neighbor and the office staff, especially after one incident involving my guests. Eventually, I was given a notice to vacate, which only confirmed how unsafe and unsupported I felt. I never complained about the conditions of my unit—though I should have. My bathroom door has been barely holding on since the day I moved in, “repaired” with nails by maintenance instead of being properly fixed. Mold and mildew on the walls and ceilings were ignored. I stayed silent, hoping things would improve, but they never did. I am sharing this not out of bitterness, but out of genuine concern for anyone thinking of moving here. Please don’t make the same mistake I did. What I thought would be a convenient home near the airport quickly became a place of stress and intimidation. I will be sharing photos of the bathroom door and mold when I return home, because people deserve to know the reality before signing a lease here. Do not move here. Protect yourself and your family.
  • EP
    Etta Prejean
    Sep 3, 2025
    5.0
    The staff is very friendly I would recommend them to everyone
  • GM
    Guillermo Mendoza
    Aug 30, 2025
    5.0
    Maintenance is always doing a great job, they always take care of any issue in a timely manner.