Business Details
About
Apartment Building
Living at The Madison on the Lake puts you in a central location in Harris County, just minutes away from William P. Hobby Airport and some of the best that Houston has to offer. Check out eclectic restaurants, hip entertainment spots, and convenient shopping centers without ever straying far from home. You���re also close to several higher education institutions and lucrative employment opportunities.
Location
Hours
Reviews
4.0
484 reviews
5 stars
315
4 stars
45
3 stars
17
2 stars
10
1 star
97
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness, professionalism, and responsiveness, particularly highlighting individuals like Donald, Yasmin, and Monica.
Maintenance Issues
Numerous reviews mentioned ongoing maintenance problems, particularly with pest control and the presence of roaches, which have led to dissatisfaction among residents.
Application Process
The application process received mixed reviews, with some finding it smooth and others experiencing delays and miscommunication.
Safety Concerns
Several reviews raised concerns about safety, including issues with crime in the area and the functionality of security measures like the access gate.
Amenities and Environment
While some residents enjoyed the amenities and the peaceful environment, others noted that certain facilities, like the gym and pool, were not consistently accessible.
- CHCasey Holmes3 days ago5.0It was a overall good experience, excellent service, well mannered Loved the vibe it gave off Yasmine was great
- JHJudson Hunter4 days ago5.0Donald is the man and took care of my move-in process and made it effortless on my behalf!
- JMjolane montgomery6 days ago5.0What can I say, ummm here we go!!! Atlas isn’t just an apartment complex from the staffing to the residents even the pets at Atlas is family too me. Any and all issues I ever had has been quickly resolved.Its nothing bad to say especially since it is an apartment complex and not a house lol. I feel safe and honestly that’s my big concern safety since I live alone as a woman… ooo and did I mention Taco my loving dog is always welcomed with treats and pets .. again you can’t go wrong!!!! Ever apartment has issues and the staffing and communication is TOP TIER I RATHER OVER COMMUNICATION THAN NO COMMUNICATION. I am humbled and grateful to call ATLAS HOME !!!!
- JRJosue RuizDec 30, 20255.0My Consultant Donald Did A Very Good Job To Help Us And Guide Us Through The Applications To Make It Easy And As Smooth As Possible I Definitely Will Recommend 👍🏼
- MMMs MikkoDec 29, 20255.0Mr.Donald did excellent with detailing everything during my tour. I enjoyed the visit and I look forward to the stay here.