Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Chloe, Heather, and Abby.
Maintenance Issues
Numerous reviews mentioned ongoing maintenance problems, including slow response times and unresolved issues such as pest infestations and plumbing problems.
Community Environment
The community was described as quiet and well-located, but some residents expressed concerns about noise from parties and lack of security.
Mixed Experiences
While some residents had positive experiences and enjoyed their apartments, others reported significant dissatisfaction with the condition of their units and management's responsiveness.