Staff Performance
Many customers praised the leasing staff, particularly Angel and Tamika, for their professionalism, friendliness, and helpfulness during the leasing process.
Safety Concerns
Several reviews highlighted issues with safety, including broken gates and incidents of theft, leading to a lack of trust in the property's security measures.
Maintenance Issues
Customers reported delays and unresolved maintenance requests, with some expressing dissatisfaction with the responsiveness of the maintenance team.
Fee Transparency
Multiple reviews mentioned concerns about unexpected fees and charges, leading to frustration among residents.
Community Atmosphere
While some reviews noted a welcoming community feel, others expressed dissatisfaction with management and resident behavior, impacting the overall living experience.