Management Quality
Kathy and her team received high praise for their professionalism, helpfulness, and friendly service, contributing to a positive leasing experience.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest control failures, unresolved maintenance requests, and poor communication regarding issues.
Cleanliness and Safety
Multiple customers reported serious cleanliness issues, particularly with roach infestations and overall property maintenance, raising concerns about safety and hygiene.
Customer Service
While some customers appreciated the friendly staff, many expressed frustration with poor communication and unresponsive management regarding their concerns.
Community Events
Residents enjoyed community events organized by management, which contributed to a sense of community and engagement among tenants.