Staff Performance
Many reviews praised the staff, particularly Alyssa and Kygaly, for their helpfulness, friendliness, and responsiveness.
Pest Issues
A significant number of reviews highlighted ongoing pest problems, particularly roach infestations, which have caused discomfort for residents.
Maintenance Concerns
While some residents reported quick maintenance responses, others expressed frustration with unresolved plumbing issues and inconsistent service.
Community Events
Residents appreciated community events organized by the management, fostering a sense of belonging and engagement among tenants.
Safety and Security
Concerns were raised about safety, including reports of break-ins and a recent shooting, leading some residents to feel uneasy about their living environment.