Staff Performance
Many customers praised the helpfulness and professionalism of staff members, particularly Melisa and Maria, while others reported rude and unprofessional behavior from the management.
Maintenance Issues
Several reviews highlighted slow maintenance responses and unresolved issues, including pest infestations and parking problems.
Cleanliness and Safety
While some residents appreciated the cleanliness and security of the apartments, others reported serious concerns about infestations and safety hazards, including aggressive animals.
Management Quality
There were numerous complaints about poor management practices, including lack of communication, favoritism, and inadequate responses to resident concerns.