Staff Performance
Customers praised staff members, particularly Ayron and Ximena, for their helpfulness, knowledge, and professionalism during property tours.
Maintenance Issues
Multiple reviews highlighted ongoing maintenance problems, including broken elevators, plumbing issues, and slow response times to maintenance requests.
Security Concerns
Residents expressed significant concerns about security, citing frequent car break-ins, thefts, and inadequate safety measures in the complex.
Management Quality
Feedback indicated dissatisfaction with management's responsiveness and handling of resident concerns, particularly regarding maintenance and security issues.
Amenities and Cleanliness
While some praised the property’s amenities and cleanliness, others noted that the facilities felt outdated and not well-maintained for the price.