Plantation

2.8
163 reviews

About

Apartment Building

Location

Plantation
2425 Sage Rd, Houston, TX
77056, United States

Hours

Reviews

2.8
163 reviews
5 stars
68
4 stars
5
3 stars
3
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous complaints about unaddressed maintenance requests, including broken AC, plumbing issues, and pest infestations.

Customer Service

Mixed reviews on customer service; while some staff members like Jesus and Cynthia received praise, many others were described as unhelpful or rude.

Cleanliness and Safety

Reports of unsanitary conditions, including mold, roaches, and general neglect of the property, leading to concerns about safety and livability.

Billing Practices

Frequent complaints about unexpected charges and poor communication regarding billing, leading to frustration among residents.

Location and Community

Positive feedback on the location's convenience and some residents appreciated the community atmosphere despite the issues.
  • JC
    Jenyale Corojai
    Dec 27, 2025
    1.0
    I have not even complete my renting contract at these place which I will think about renewing again yes it’s close to everything and accessible but honestly is not worth my only big issue here is the ac these days have beeing so hot that I can’t even stay at the property have to be renting a hotel which they will not pay back at all those days u are staying for something they have not fixed which I think is not the ppl fault that work at the office is the corporate and the ppl that run that property and then be like oh need to get ac window yall don’t pay to the ppl that rent there or deduct that amount from there rent at all how could yall let us that we pay the rent stay like these in these hot times i just want to give a huge shout out to Jesus he is so nice and has always try his best to accommodate us but some times there are things that are out of his hands i appreciate a lot of his help but for sure the owner of the property should do better if we miss a amount of the rent for sure yall be sending letters of the amount that the renters owe if not try to evict them but when is something that is we need yall don’t do anything need to do better is not only 1 day is several days with out ac ..
  • BA
    Basam Alani
    Dec 22, 2025
    1.0
    very bad apartment no gate no A/C no internet
  • CL
    C. Leandoer
    Nov 28, 2025
    1.0
    I have not had hot water in months
  • ET
    Elizabeth Temaj
    Nov 8, 2025
    5.0
    Muy agradable el trato en la oficina 😉 con el Jesús.
  • RH
    Roldan Herrera
    Nov 3, 2025
    5.0
    Agradable,buena administración, estoy muy contento 😁 con mi nuevo apartamento.