Staff Performance
Many customers praised the staff for being helpful, friendly, and attentive, particularly highlighting individuals like Luisa and Kurt.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including delays in repairs and unresolved pest issues, particularly with roaches.
Communication Problems
Customers expressed frustration with poor communication from management, including delays in responses and lack of clarity regarding policies and fees.
Cleanliness and Safety
While some reviews noted the property was generally clean and felt safe, others reported issues with pests and cleanliness in common areas.
Parking Challenges
Multiple reviews highlighted difficulties with parking availability and enforcement, leading to frustration among residents.