Brand Certified
Oak Crest
4.5(454 reviews)
Certified by Oak Crest • Feb 22, 2026
Business Details
12025 Richmond Avenue, Houston, TX
77082, United States
Certified by Oak Crest • Feb 22, 2026
(281) 407-7235
Certified by Oak Crest • Feb 22, 2026
https://www.liveoakcrestapts.com
Certified by Oak Crest • Feb 22, 2026
About
Certified by Oak Crest • Feb 22, 2026
Apartment Building
Location
Certified by Oak Crest • Feb 22, 2026
Hours
Certified by Oak Crest • Feb 22, 2026
Reviews
4.5
454 reviews
5 stars
366
4 stars
31
3 stars
10
2 stars
11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the office staff for being friendly, helpful, and attentive, particularly highlighting individuals like Toni, Yamiled, and Darwin.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including slow response times and unresolved issues, particularly with appliances and cleanliness.
Management Concerns
There were numerous complaints about management, especially after a change in ownership, with reports of poor communication, lack of accountability, and issues with security and cleanliness.
Community Environment
While some residents enjoyed the peaceful and friendly atmosphere, others reported problems with noise, litter, and safety concerns, indicating a divide in experiences.
Overall Satisfaction
Overall, experiences varied widely, with some residents expressing satisfaction and others feeling frustrated with management and maintenance.
- HGHailey Goodwin2 days ago5.0Amazing service and a super clean complex! The management team is friendly and responsive, and the grounds are always well-maintained.
- DMDavid MarroquinJan 31, 20265.0I lived here for about a year, and I have nothing but good things to say. the office staff was always very nice! the property was well kept
- KPKhy PatJan 29, 20265.0Toni was so sweet and helpful! She answered all my questions and gave me a really thorough tour of the complex and an available apartment. She made everything easy and enjoyable, and I really appreciated her friendly and welcoming vibe. I highly recommend asking for her when scheduling a tour.
- AFaura fabricaJan 19, 20265.0We liked the apartment, and we were also very pleased with Yamiled, completed our process successfully and smoothly. She quickly answered all the questions asked via email and phone. Thank you again for everything!
- EMElvis MendozaJan 7, 20265.0Muchas gracias a todo el equipo de trabajo son muy buenos ,el tiempo que estuve ahí fue maravilloso, tranquilo,limpio y cada vez que necesitaba algún mantenimiento del apartamento iban enseguida.
Brand Certified Facts from Oak Crest
Oak Crest partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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