Maintenance Issues
Numerous customers reported ongoing maintenance problems, particularly with air conditioning and pest control, often taking weeks or months to resolve.
Customer Service
While some staff members received praise for their helpfulness and professionalism, many reviews highlighted poor communication and rude behavior from office staff.
Safety Concerns
Several reviews mentioned security issues, including theft and the presence of pests like rats and roaches, leading to a feeling of insecurity among residents.
Mixed Experiences
Some residents had positive experiences with specific staff members, but overall sentiment was negative regarding the living conditions and management responsiveness.