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Lakecrest Village

3.8
(206 reviews)

Business Details

9393 Tidwell Road, Houston, TX
77078, United States
(833) 200-2155
https://www.lakecrestvillageapts.com/

About

Apartment Rental Agency
Lakecrest Village offers beautifully renovated 2, 3 and 4 bedroom apartment homes thoughtfully designed with you and yours in mind. Each home features a full-size washer and dryer, open and spacious floor plans and the convenience of living near all of the numerous shopping, dining and entertainment options of downtown Houston. *Lakecrest Village participates in an affordable housing program. Household income & student status limitations apply. Please call for details.

Location

Lakecrest Village
9393 Tidwell Road, Houston, TX
77078, United States

Hours

Reviews

3.8
206 reviews
5 stars
129
4 stars
12
3 stars
12
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting individuals like Malik, Kisha, and Jonathan.

Maintenance Issues

Numerous reviews mentioned ongoing maintenance problems, including pest infestations, slow response times, and unresolved repair requests.

Cleanliness and Safety

While some residents appreciated the security measures and cleanliness of the property, others reported issues with trash and pest infestations.

Communication Problems

Several customers expressed frustration with poor communication from the office staff, including difficulty reaching them by phone and slow responses to inquiries.

Overall Satisfaction

Feedback was mixed, with some residents enjoying their experience and others feeling dissatisfied due to maintenance and communication issues.
  • SS
    Sincere
    Feb 8, 2026
    1.0
    If I could give it a negative 0 then I would to the MAX. DO NOT MOVE INTO THESE APARTMENTS AT ALL. Yes the front desk workers are nice but that is IRRELEVANT when it comes to how comfortable do you enjoy living where you live on a daily basis with no worries. These size apartments are not worth the amount they want each month but most of all, I have been bitten by spiders and mosquitoes while awake and asleep while living in these apartments. When the sun goes down during the time the season changes to warm and hot, the mosquitoes outside are bad until the point that you can not sit on your porch and they will come into your apartment bad too. The spiders find a way to come into your apartments and make non forseeable spider webs. I also have had roaches throughout my apartments, I am a clean person, and I have unfortunately also consistently been finding lady bugs in my bedroom while living on the 2nd FLOOR. These apartments are very infested and it is nerve wrecking when you are not used to nor accept infestation and bugs inside of your home. Take my word, you will not last long in these apartments due to them being so INFESTED. The floors and walls are thin enough in which the downstairs neighbors can hear the upstairs neighbors and you can hear the downstairs neighbors even though you are upstairs and the next door neighbors can hear each other. TERRIBLE. The apartment office also puts paper notices on tenants doors the 2nd of each month before the deadline of rent stating you will be evicted if you do not pay by the 5th. Basically, they are bullying you days ahead of time BEFORE the deadline. That is very annoying and uncomfortable when you are a person who does pay your bills before the deadline. The most reckoning part of it all is, my car got towed and I am a resident therefore I did not know why my vehicle was towed then I found out through the towing company that I was double parked in a spot. I have been parking in that same spot for a while, it is not in a crowded area plus I did not know that I was doubled parked that day and I park under a camera. However, this is not downtown nor a public parking area, this is where I live therefore you would not expect something major like this to happen to you over a minor situation like that especially due to the fact that you are a tenant. These apartment complexes have security who walk around 24/7 for the safety of the tenants. However, they could have put a notice on my door and/or brought it to my attention by putting a note on my car. They put notices on your door when you do not pay your rent on the 1st. I unfortunately did not even get an email that my car was towed and it was towed at 3:20 am on a Thursday and I found out on my own that my car was missing by Sunday morning. I just so happened to look out the window and noticed that my car was gone. Again, security walks around so your vehicles will not be stolen, safety, and there are cameras throughout the apartment, but yet they have a towing company. I would not be surprised if security calls the towing company and makes money under the table, the apartment complexes do get paid through commission because nothing is free, and it cost at least over $300 to get your car back just for 1 day and it goes up after 1 day. When I picked up my car and made it back at 9pm, a towing truck was pulling up and there were 2 more that came after that until 12:30am in which the last one towed someone's vehicle. You do not have to look out your window to see if your car is stolen, you have to look out your window to see if your car has been towed and they come between 9pm-4am. I WOULD NOT DARE recommend these apartments to NO ONE because I would not dare want NO ONE to walk into this line of traumatization, infestation, worries, nor problems then have to start all over somewhere else. People look for consistency, comfort, and no worries when they move into a home or apartment not steadily having to move due to the opposite. Trust me, you will urgently want to move if you move out here. Take my word, DO NOT MOVE HERE! 100!
  • AE
    Arvella English
    Feb 1, 2026
    5.0
    I love the staff. It’s a place of comfort and peace. Everyone pretty much stay to themselves and security is always out patrolling. The start of my second year, and I’m still in my comfort without any worries.
  • EH
    Enetta Hunt
    Jan 27, 2026
    1.0
    Theres no person to speak with everything is Al generated.
  • DS
    David L Shaw
    Jan 26, 2026
    5.0
    Always a blessing
  • KM
    Kandace Mitchell
    Oct 21, 2025
    4.0
    Wow, I can go on and on and on about this apartment complex. The staff in the office, Kisha, Jonathan, and Melissa is amazing. They're nice, polite, great customer service, and they go above and beyond to make sure things are in compliance with the rules and regulations. They've make this complex a gated community with camera surveillance that makes my family and i feel safe and secure. Lakecrest Village Apts is my favorite apartment complex to live in. Thanks a lot y'all for your hard work and dedication.

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